Senior Customer Value Stream Manager (Hybrid)

Date Posted:

2025-11-13

Country:

United States of America

Location:

01: Building 01 Windsor Locks One Hamilton Road, Windsor Locks, CT, 06096 USA

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

Joining Collins Aerospace isn’t just about finding a job; it’s about embarking on a journey to redefine the future of aerospace technology.

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Our Power and Controls division is searching for a Senior Customer Value Stream Manager to lead a major program within the Engine Control Systems (ECS), Large Commercial Program team. As a Senior VSM, you will lead the Geared Turbo Fan Advantage (GTFA) Program Management Team (PMT), and ensure seamless management of the contract, cost, schedule, performance, and on-time delivery throughout the life cycle of the program from inception to completion. This includes everything from pursuit and order capture, design, and development, produce to deliver, service/support, and long-term strategic business planning. You will also hold Profit & Loss (P&L) responsibility and serve as the face of the organization to internal and external customers.

Ideally, this is a hybrid role based in Windsor Locks, CT. Anticipated travel is roughly 20% and may include international travel. Will consider a remote option for preferred candidates.

What You Will Do

• Lead a large/complex program to ensure adherence to program plans, schedules, and budgets for programs under their responsibility and recommend appropriate adjustments.

• Provide timely communication with team members, executives, and customers.

• Responsible for the overall customer relationship, satisfaction, and value stream business performance.

• Indirectly lead a matrixed value stream Program Management Team (PMT) including contracts, engineering, quality and operations.

• Establish milestones, develop, and own program plans, schedules, budgets, and monitor allocation of resources.

• Provide input to new business growth strategies.

• Provide input to strategic planning efforts for complex programs.

• Lead continuous improvement initiatives to optimize efficiency and quality.

• Participate in the negotiation of contracts and contractual changes, including coordinating preparation of proposals, business plans, proposal work statements, operational budgets, specifications and financial conditions of contracts to ensure legal compliance to protect the organization’ interests.

• Communicate program activity, and status to internal and external stakeholders.

Qualifications You Must Have

• Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience

Qualifications We Prefer

• Experience leading development or production programs, including ownership of P&L responsibilities and direct customer engagement.

• Experience with ECS products, including design, integration, lifecycle management.

• Working experience influencing large, cross-functional or matrixed teams across multiple disciplines and geographies.

• Proficiency in applying Earned Value Management (EVM) principles to track program performance and ensure alignment with budget and schedule objectives.

• Ability to travel as necessary for the role (20%).

What We Offer

Some of our competitive benefits package includes:   

• Medical, dental, and vision insurance  

• Three weeks of vacation for newly hired employees  

• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option  

• Tuition reimbursement program 

• Student Loan Repayment Program  

• Life insurance and disability coverage  

• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protectio