Senior Manager, EMEA Invoice-to-Cash

Additional Locations:  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

Senior Manager, EMEA Invoice-to-Cash

 

 

About the role:

The Senior Manager for EMEA Service Delivery, Invoice-to-Cash, is responsible for leading the team and managing processes related to EMEA Credit & Collections. This role focuses on optimizing people, processes, and technology to maximize cash flow, mitigate risk, and reduce bad debt exposure while prioritizing customer retention. Additionally, the position requires building strong partnerships with internal and external key stakeholders and driving continuous process improvement within the function.

 

Responsibilities Include:

• Functional expert in Credit and Collections
• Set the strategic direction for the organization and execute programs that align to the strategy
• Management of significant component of Company Cash Flow (~€300M AR) – ensuring robust collection strategies informed by industry best practices
• Build, nurture and motivate a large, multi-location, multi-cultural team with a common goal and expectations for flawless execution
• Establish and maintain collaborative relationships with executive Sales and cross-functional leadership (ie. Country & Corporate Finance, Tenders/Pricing, Treasury, Customer Care)
• Oversees the collection of outstanding invoices, specializing in managing accounts receivable within a factoring arrangement
• Manage relationships with factoring companies, ensuring timely submission of invoices for factoring and monitoring the status of factored receivables.
• Establish and maintain constructive relationships with external customer executives
• Implements metrics to manage/monitor operational performance across full operation
• Ensure appropriate risk management with regards to the company AR
• Influence upstream processes and behaviors that impact downstream collections, identify areas of process and system improvement that will drive effectiveness and efficiencies 
• Maintain a robust controls framework, performance, and adherence to collection policies & procedures
• Drive automation opportunities that can drive efficiency for the team
• Utilize data analytics to drive decision-making processes and optimize credit and collections strategies
• Ensure a positive customer experience while managing collections