Maintenance Field Supervisor (Cherry Point)

WinnCompanies is searching for adaptable and motivated Maintenance Field Supervisors to join our military team located in Havelock, NC.
In this role, your primary responsibility is to assist with the overall operation of the maintenance service call function, preventive maintenance program, and the Change of Occupancy Maintenance (COM) team. You will also perform the oversight of maintenance staff members, and you will be responsible for ensuring the team members in the field complete COM and service request work in accordance with time and quality expectations.
This opportunity offers a regular business hour schedule: Monday through Friday 8am - 5pm.

Responsibilities

• Maintain a close and highly responsive relationship to the day-to-day activities of the technicians, subcontractors, and residential service coordinators to facilitate the service and COM requirements for the location assigned.
• Adjust technicians' schedules as needed to complete all work requests in a timely manner.
• Assist in the coordination of technician training, truck stock inventories, vacation planning, and company meetings.
• Responsible for duties of Maintenance Technicians, Service Order Coordinators, COM Coordinators, and other Field Supervisors in their absence or as required.
• Perform Quality Control service requests and checks throughout the COM process for technician and subcontracted work to ensure time and quality expectations are met.
• Investigate and resolve resident complaints.
• Scope and identify tasks required for COM, including estimating time and cost to complete repairs and coordinating contractor work.

Requirements

• High school diploma or GED equivalent.
• 3-5 years of relevant work experience.
• Less than 1 year of supervisory experience.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Experience with computer systems, particularly Microsoft Office Suite.
• Excellent organizational and administrative skills.
• Availability for on-call activity during off-hours for urgent needs.
• Ability to comprehend and converse in English to communicate effectively with stakeholders.
• Ability to multi-task in a fast-paced office environment.
• Ability to work with a diverse group of people and personalities.
• Ability to provide basic tools and equipment necessary to perform daily duties.

Preferred Qualifications

• Vocational or technical training.
• Carpentry, painting, plumbing, electrical, HVAC or appliance certifications.

Our Benefits:Permanent full-time US employees are eligible to participate in the following benefits: - Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday) - 401(k) plan options with a company match - Various Comprehensive Medical, Dental, & Vision plan options - Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution - Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance - Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions) - Tuition Reimbursement program and continuous training and development opportunities - Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options - Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!) - Flexible and/or Hybrid schedules are available for certain roles - Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families - To learn more, visit winnbenefits.com
Why WinnCompanies?A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrati