Jobs and Careers

Financial Aid Advisor - DC

Dorsey College

Madison Heights, United Statesfull_timeVerifiedPosted 7 Aug 2026

About the role

Welcome to Career Opportunities at Dorsey College

PLEASE READ: For all applications, please include your resume and cover letter. You may skip the “Quick Apply” page by simply clicking “Next” at the bottom of the page. When you arrive at the “Experience” page, you may upload all desired documents using the upload box labeled “Resume/CV.” This is the appropriate box to upload all documents.

Benefits of Being a Dorsey Employee:

Tuition discounts for Dorsey programs (employee, spouse, and dependent).
Tuition discount opportunities for select on-line Lindenwood University degrees for employees that qualify.
Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, employee assistance program, and 403b retirement plan.
Eleven Paid holidays: MLK Jr. day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Thursday – Friday), Christmas Eve and Christmas Days (as observed), and New Year’s Eve and New Year’s Day (as observed).

JOB TITLE

Financial Aid Advisor

DEPARTMENT

Administration

SUPERVISORY

REPORTS TO

Director of Financial Aid Operations

EEO Classification

Professionals

SUMMARY:

The Financial Aid Advisor is responsible for overseeing the financial aid operations for multiple campus locations. This position reports to the Director of Financial Aid Operations. This role will be responsible for ensuring the highest standards for all aspects of the financial aid process. This includes customer service and relationships with other departments, timely and effective packaging for potential and new enrollments along with active students and maintaining low levels of past due through quality processing and reduced rejects. This role will also be responsible for conducting quarterly audits, overseeing the student accounts receivables, providing regular reporting, and assistance with staff training.

ESSENTIAL FUNCTIONS:

High level of professionalism and telephone etiquette.
Possess excellent communication, analytical and customer service skills.
Attention to detail and well-developed writing, listening, and interpersonal skills are essential skills needed
Ability to be proactive, innovative and solutions oriented.
Highly self-directed with solid problem-solving expertise
Excellent organization and time management skills with the ability to prioritize and manage multiple demands and willing to rearrange priorities to meet changing workload needs and deadline demands.
Proficiency in Microsoft Office Suite, with an emphasis on Outlook, Word, Excel, and PowerPoint

Oversees and performs federal student financial aid calculations with precision and accuracy in compliance with federal regulations.
Recommends updates to processes to ensure compliance with regulations.
Significant understanding of federal regulations related to verification and processing of federal aid programs.
Participates in audits and investigates questions in annual audits (federal, state and institutional).
General knowledge of the higher education industry preferred, but not required
Ability to travel among campuses consistently.

KNOWLEDGE – SKILLS – ABILITIES:

Must possess excellent customer service, communication, and organizational and interpersonal skills.
Must be a team player, possess a strong work ethic, and be able to coordinate multiple tasks while meeting required deadlines.
Must be capable of working independently.
Ability to communicate effectively within the organization.
Proficient with basic office equipment, computers, and computer applications including Microsoft Office Suite.
Must possess strong time management skills and ability to work well under pressure.
Able to multitask, prioritize, show extreme resourcefulness and problem-solving skills.