Security Officer L1

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Ensures that all employees, clients, vendors, and visitors on company property have proper company-issued identification.

• Patrols assigned post on foot to maintain visibility and observes possible unusual activity.

• Ensures that the client, its associates, and NTT Data Center personnel are provided with a safe and professional work environment.

• Monitor and maintain security technologies, including CCTV systems, and access control systems.

• Investigates, addresses, and reports security, maintenance, and safety conditions.

• Ensures daily administrative documentation is always concise and complete.  This includes but not limited to, Shift Activity Reports, Incident Reports, Shift Passdown Logs, and other related written documentation.

• Adherence to NTT Data policy and security procedure manuals, in addition to Company policies.

• Assist personnel with security related requests.

• Completes assignments, related to access control audits, combustible audits, badge discrepancy audits, as directed by supervisory/management staff.

• Assists with Shipping and Receiving tasks as necessary. This includes accepting, logging, and tracking shipments during times when the primary S&R Officer is not on-site or otherwise unavailable.

• Responds to all site emergencies and coordinates with local emergency services.

• Investigates and reports fires, evacuations, hazardous situations/other facility-related events.

• Maintains familiarity with Security procedures and policies in addition to Company policies.

• Thoroughly investigates all security-related accidents/incidents, interviews witnesses, complaints, and victims.

• Guide personnel on security processes and protocols to ensure compliance.

• Regular and predictable attendance is essential.

• Performs other job-related duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

• Experience with standard methods, practices, tools, and equipment for the security team.

• Strong observation and surveillance skills, with the ability to detect and respond to security threats effectively.

• Knowledge of occupational hazards and safety rules.

• Ability to remain calm in an emergency.

• Excellent customer service in a client-facing environment.

• Excellent ability to communicate clearly and concisely in both written and verbal methods with clients, vendors, and co-workers.

• Ability to operate in a rigorous process-driven team environment.

• Ability to logically analyze and solve problems.

• Ability to multi-task.

• Strong organizational skills.

• Ability to work with a flexible schedule as required.

• Work Hours/Shift: Thursday through Monday, 11:00PM to 7:30AM | Graveyard shift

• Strong Team Player.

• Ability to follow instructions, adhere to security procedures, and work effectively in a team environment.

#LI-GlobalDataCentres #LI-DS2

EDUCATION & EXPERIENCE

• High School diploma or GED required.

• Additional education or training in security-related fields is a plus.

• At least (1) year in a security role, or equivalent combination of education and professional background.

• Prior experience in a Data Center or similar environment is a plus.

• Prior experience in the administration and operation of access control systems, CCTV systems with digital recording, and photo ID systems, and Microsoft Office applications.

• Demonstrated integrity, honesty, and reliability in fulfilling security responsibilities.

• As a condition of employment, you are required to possess active certifications such as Certified Security Guard (CSG) or Certified Protection Officer (CPO) as mandated by state regulations, to be obtained within six months of commencing employment and maintained throughout your tenure as a mandatory requirement.

PHYSICAL REQUIREMENTS

• Primarily walking, standing, and bending with some sitting. 

• Requires the ability to bend, reach and stand for e