GUCCI Manager, Client Events

Summary

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation.
Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

Job Description

Role Mission

The Manager of Client Events is responsible for the end-to-end planning, operational execution, and performance reporting of Client Events across Gucci Americas, with a focus on festivities, store openings, and seasonal launch activations. In partnership with the Senior Manager of Client Events and cross-functional stakeholders, this role ensures flawless event execution, vendor management, budget oversight, client outreach support, and post-event analysis while delivering elevated client experiences aligned with Gucci brand standards and the business objectives across the Gucci Americas store network.

Key Accountabilities

Event Execution & Operations

• Execute event strategies and activation plans for festivities, store openings, and seasonal launches in alignment with Client Engagement objectives and business priorities.
• Manage end-to-end event planning and logistics, including run-of-show development, vendor management and coordination, visual tools and fixtures, gifting, staffing, and on-site execution.
• Develop and maintain master event timelines and project plans to ensure all milestones, deliverables, and deadlines are achieved.
• Conduct site visits and operational assessments to ensure readiness and brand standards are met.

Vendor & Budget Management

• Manage all event vendors and logistics end-to-end, including sourcing, onboarding, briefing, negotiation, execution oversight, and post-event evaluation.
• Prepare vendor contracts in partnership with Legal and support the contractual approval process in accordance with company policies.
• Manage individual event budgets, track expenditures, process invoices, reconcile costs, and ensure adherence to approved budget parameters.
• Identify opportunities for cost efficiencies while maintaining luxury execution standards.

Cross-Functional Collaboration

• Partner with Retail Leadership, Visual Merchandising, Merchandising, Security, Retail Performance, Communications, and other key stakeholders to ensure seamless 360° support for all event activations.
• Coordinate cross-functional deliverables and operational requirements to support successful event execution.
• Support regional Client Engagement teams and store teams with event toolkits and execution best practices.

Client Outreach & Store Support

• Provide stores with targeted client lists and outreach tools to drive attendance and engagement.
• Develop outreach materials utilizing global templates and guidelines while adapting content to local market needs.
• Create event toolkits to enable regional Client Engagement and store teams to execute events consistently and autonomously.

Reporting & Performance Analysis

• Track and analyze event performance against established objectives and KPIs.
• Develop comprehensive post-event recaps highlighting results, client engagement metrics, key learnings, opportunities, and recommendations.
• Communicate event outcomes and insights to regional and global stakeholders to support future event optimization.

Key Requirements

• Minimum of 5 years’ experience in an experiential marketing or event/production role within the luxury industry with a proven track record of success;
• Strong written and verbal communication skills;
• Excellent relationships with top industry vendors and partners;
• Highly proficient in Microsoft Word; Excel; PowerPoint: Outlook; Fashion GPS;
• Deep understanding, knowledge and interest in fashion, culture, and art;
• Strong management, communication, and negotiation skills;
• Proven ability to mentor and develop team;
• Experience working with retail teams is a plus;
• Excellent analytical skills; with an ability to effectively troubleshoot and provide strategies and solutions;
• Creative, innovative, outside-the-box thinker;
• Team player who is adept at navigating and managing cross-functional teams and relationships;
• Ability to multi-task, anticipate project needs, prioritize deliverables, share crucial information, set, and manage deadlines;
• Domestic and international travel required.

Work Auth