Brand Communications Co-ordinator - Factorie

ABOUT US

Do you love Streetwear?

We're a youth street brand that is accessible to our edit customer aged 16-24. We empower our community to express themselves through fashion, music, sports and art - because we believe in more than just selling clothes. We believe in real people, real stories & real connection. We thrive off culture.  Everything that we do is anchored in authentic edge and confident attitude. We sell product that inspires our community to explore and experiment with their visual identity.  We give our customer a voice and use our voice to advocate for them - platforming the things that matter most to them. Youth supporting youth. Become a part of our world and you will be part of the journey as we redefine every touchpoint of the brand and grow our reach across South Africa and beyond.

BENEFITS

• Competitive salary
• 50% off our brands: Cotton On, Cotton On Body, Cotton On Kids, Factorie and Typo
• Local and global career growth opportunities across the Cotton On Group
• Recognition, team connection moments and a culture that celebrates creativity

ABOUT THE ROLE

We have an exciting opportunity for a Brand Communications Co-ordinator to join our Factorie team. In this role you will support the day-to-day delivery of Factorie's PR, social media and influencer activity, helping the brand stay agile, culturally relevant and consistently aligned with our core brand pillars.

Our social channels are growing rapidly, and influencer programmers now play a pivotal role in our campaign amplification. With some of the highest engagement rates across the Group, the demand for content creation, community management and influencer collaboration has never been greater. That is where you come in.

What will you do:

• Talent and influencer management: Act as the main contact for influencers, managing contracts, deliverables and talent relationships, and ensuring alignment with campaign briefs
• Social media management: Support content scheduling, community engagement and influencer/UGC content co-ordination, ensuring all content aligns with campaign objectives and local market trends
• PR and media relations: Co-ordinate PR activations and media outreach, manage the PR inbox and assist with event logistics, including product drops and influencer activations
• Content creation and curation: Source, curate and manage content from influencers and the community, ensuring brand alignment across local and global campaigns
• Performance reporting: Track and report on social, influencer and PR campaign performance, maintaining accurate records of campaign success, engagement and ROI
• Events and activations: Support the planning and execution of brand events, activations, store openings and influencer product drops
• Brand collaboration support: Assist with brand partnerships and co-branded campaigns, working with global teams to execute locally relevant campaigns
• Administrative and budget support: Oversee PR and influencer expenses, ensuring payments and records are accurate and aligned with budgets

SKILLS AND EXPERIENCE

• Degree or qualification in a relevant field, i.e. PR, Communications, Social Media, Digital or similar
• Experience in a similar PR, social media or brand communications role
• Strong relationship-building skills with the ability to manage talent and influencer partnerships
• Proficiency in social media platforms (Instagram, TikTok, Facebook, etc.) with the ability to schedule, post and engage with audiences
• Familiarity with user-generated content and community management
• Analytical skills to track and report on campaign performance using tools such as Google Analytics and platform insights
• High level of organization, attention to detail and the ability to manage multiple campaigns, calendars and deadlines simultaneously
• Strong verbal and