Global Financial Services Field CTO

 

The following further define the desired characteristics of the Field CTO role: 

 

Client Engagement: 

• Establishes working relationships with current Global Financial Services (GFS) customer executives and thereby understands business priorities and IT needs. 

• Participates in GFS account IT planning activities, collaborates with client leaders at all levels, and provides insights regarding opportunities regardless of whether they relate directly to Ensono opportunities. 

Technology Strategy: 

• Incorporates Ensono services into recommendations that have genuine value for clients and works with individual teams and Global Delivery and Capability leaders in defining and delivering contracted services and projects. Ensono services have a broad range of technologies to be leveraged by our clients, such as:  

• Mainframe and IBM i Technology and Services 

• Private Cloud and Distributed Technology and Services 

• AWS, Azure, and Google Public Cloud Technology and Services 

• Growing list of AI and Predictive Analytics Technology and Services 

• Digital Services including Application Development  

• Application Managed Services and ITSM 

Solution Development: 

• Participates in the development of both standard and custom technology solutions to meet specific client requirements including pricing and commercial modeling. 

• Provides deep technical expertise during client presentations and discussions. 

Collaboration:  

• Works with Ensono product management to improve the performance of Ensono services and to generate and demonstrate greater value and consistently contribute to improving client satisfaction. Stays focused on application scenarios and use cases while planning innovations and considering future technologies. 

• Participates with solution architects in solution design by providing detailed alignment to client outcomes 

• Supports solution delivery managers (SDMs) through client executive relationship influence  

Technical Evangelism: 

• Actively promote the company's technology solutions to all current GFS customers. 

• Participates in industry events, webinars, and conferences to showcase expertise and thought leadership. 

• Establishes industry ecosystem partnerships to enhance Ensono’s service portfolio in partnership with Product and broaden the range of client outcomes delivered 

• Participates in Ensono strategic business planning, service excellence and improvement and applied innovation programs, to incorporate client experience into Ensono improvement and strategic initiatives. 

Operational Oversight: 

• Oversees the implementation of technological solutions to ensure they meet client expectations. 

• Monitors the performance and effectiveness of deployed solutions and makes necessary adjustments. 

• In addition, the successful Field CTO candidate will possess a deep understanding and leverageable skills in two areas: 

Client Executive Communications: The ability to gain access and demonstrate Ensono’s value with all GFS customer ‘C’ level executives. 

“Real world” knowledge of IT technologies including platform, business applications, digital services, and integrations generally and within the GFS vertical. 

 

The Field CTO combines these areas of expertise to address the client’s key IT and business challenges, focus areas and business objectives, and can specify business value from the client’s perspective. This role requires an intimate understanding of client behaviors, drivers and values through data analytics, qualitative means, living the client’s life, plus virtual and in person social interactions. 

  

The ideal candidate will have the following additional skills and experience: 

• Extensive financial service industry experience, preferably in a senior leader role with referenceable relationships and experiences 

• Ability to gain access and build trust and communicate effectively with senior leaders 

• Broad knowledge of IT technologies including mainframe, cloud, networking, storage, application development, security, and industry relevant SaaS applications