Senior Business Development Representative

ConnectWise is the world's leading software company dedicated to the success of IT Solution providers. As a company our vision is to power a thriving IT ecosystem that transforms what's possible for SMBs. How we do this is by empowering IT solution providers with unmatched software, services, and community to achieve their most ambitious vision of success

ConnectWise provides a work environment where each colleague is valued for their perspectives, skills and talents, is treated respectfully, can communicate openly and is encouraged to develop to their full potential as a contributor to the success of the company and the communities we serve.

We at ConnectWise value our colleagues and offer a competitive benefits package including medical, retirement investment plans, flexible time away, master’s assistance program and colleague recognition program.    

 

General Summary:

The Senior Business Development Representative provides support for the sales team. This role is responsible for providing the best services for partners and generating new business through cold calls and emails. This role works in partnership with the sales team to generate company business.   

Essential Duties and Responsibilities:

• • Provides support to the sales team, with a high attention to detail  
  • May assist in training, delegating, and reviewing the work of team colleagues 
  • Heavy emphasis on outbound, proactive calling to cultivate business (50+ calls per day) 
  • Uses industry insights and ConnectWise value propositions to generate business leads via cold call, email, and social strategies 
  • Uncovers business needs through a consultative approach to learn more about company objectives, pain points, processes, and opportunities for improvement 
  • Drives sales growth and pipeline by setting up qualified meetings 
  • Identifies the appropriate opportunity for the correct solution, stays up to date on new software and products 

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• • Ability to perform routine situations and procedures with limited supervision  
  • Excellent customer service skills 
  • Strong team player with ability to build positive and collaborative relationships within the ConnectWise organization 
  • Multi-task and work in a fast paced, ever changing work environment  
  • Organized, self-motivated, eager   
  • Knowledge of the IT, Professional Services, CRM or ERP markets and applications   
  • Demonstrate exceptional positioning and qualification skills, with proven evidence of reaching sales objectives  
  • Strong, professional verbal and written communication skills  
  • Ability to provide an exceptional customer experience while finding opportunity to position products and services  

Educational/Vocational/Previous Experience Recommendations:

• Requires advanced knowledge of job procedures and tools obtained through work experience 
• Preferred: Experience in Managed Services industry 
• Bachelor’s degree required in related field or equivalent business experience  
• 1+ years of experience in relevant field

Working Conditions:

• Onsite/Hybrid/Remote depending on location 
• 0 – 10% travel may be required

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ConnectWise is an Equal Opportunity Employer.