Senior IT Asset Manager

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As the Senior Manager, IT Asset Management (ITAM), you’ll be responsible for ensuring CIBC's technology asset lifecycle for Hardware, Software and Cloud is followed in accordance with CIBC IT Governance and Operations.  This includes ensuring IT Asset data is maintained and provides quality assurance of the U.S. Regions inventory of IT Assets. Additionally, in alignment with CIBC Enterprise policies and controls, that the U.S. Region adopts industry good practices for the management of IT Assets.

You’ll be joining the ITAM team within CIBC’s US Technical Operations organization. You will be a subject matter expert on ITAM practices, and provide advisory to project and operational teams. You will foster ideation and impact our digital and agile transformation by enhancing our clients’ banking experience.

Work Arrangement: Please note that this will be a completely onsite role with expectation to be 5 days onsite in Chicago downtown office.

How You’ll Succeed

• Leadership Skills: Act as the ITAM SME and provide advisory and expertise to ensure the U.S. ITAM Program is on track to meet objectives. Support other team members by sharing knowledge, collaborating and problem solving.

• Strong Communication Skills: You are a strong written/verbal communicator who is willing to speak up to ensure clear communication channels with team members and other teams.  You are able to clearly communicate with different team members and teams while also being able to communicate to executive leadership when required.

• Technological Expertise: You are able to demonstrate a strong technical experience in IT Asset Management practices. Utilizing your skillset in a technical leadership capacity to drive progress and provide resolution to any issues that may arise.

Who You Are

You can demonstrate 8+ years of experience in the following.

• ITAM experience in a large enterprise environments and practical working knowledge of IT Asset management decisions, applications and implementation.

• Management across the IT Asset Lifecycle in an Enterprise Corporation, Financial organization, Banking Industry or Healthcare is desirable

• Experience with ServiceNow Hardware and Software Asset Management capabilities (HAM/SAM Pro) and configurations.

• Experience with developing and implementing ITAM Continual Service Improvement opportunities.

• Assess, and remediate ITAM issues as mandated by regulatory examinations and planned mitigation activities

• Experience with ITAM Process Design and Industry/Regulatory Frameworks for ITAM.

• Experience with developing advanced reporting capabilities for ITAM process CSFs, KPIs and operational/performance metrics.

You have a degree in Computer Science, Programming, Computer Engineering or equivalent experience and at least one Cisco Network certification.

Certifications: ITILv4 Foundation, ITILv4 ITAM Practice Manager, CAMP, CHAMP or CSAM preferred.

You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of a team that enjoys working together to create a shared vision.

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability

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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a di