Commercial Sales Account Representative

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Position Overview - Commercial & Government Contracts Sales RepresentativeThis role is responsible for developing and managing strategic relationships with commercial, institutional, and government clients. The Sales Representative will lead our business development efforts in the commercial and public-sector verticals, with a strong focus on contract bidding, RFP/RFQ submissions, and securing multi-year service agreements. This position requires a self-driven professional who can navigate procurement channels, build trust with decision-makers, and consistently report on key metrics. Long-term growth and retention are core goals of this role. This position includes competitive base salary with performance-based commission opportunities tied to contract wins and revenue growth.

Job Responsibilities:
Commercial & Government Business Development

• Identify, pursue, and secure commercial and government contract opportunities through RFPs, RFQs, bids, and vendor registration portals
• Manage the full bid lifecycle—from opportunity qualification through proposal submission and follow-up
• Build and maintain strong relationships with procurement departments, facility managers, property management firms, and government buyers

Strategic Account Management

• Maintain and expand relationships with major commercial clients to drive recurring revenue
• Conduct regular check-ins with clients before and after services to ensure satisfaction and identify future opportunities
• Prepare and deliver proposals, capability statements, and contract documentation for current and prospective accounts
• Collaborate with leadership to negotiate contract terms that align with company capabilities and margin goals

Reporting & Metrics

• Provide weekly and monthly reporting on pipeline activity, bid status, active opportunities, and key account performance
• Document and track all outreach, bids, and relationship activities within CRM systems
• Maintain a forecast for revenue growth tied to long-term commercial contracts

Industry Engagement & Representation

• Attend industry events, pre-bid meetings, conferences, and networking events to represent the company
• Maintain active awareness of government procurement schedules, facility needs, and large-scale commercial project timelines

Customer Experience & Issue Resolution

• Serve as the primary point of contact for commercial and government accounts, resolving issues professionally and quickly
• Support collections processes for non-residential clients when needed
• Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects
• Prospects and develops new sales leads in assigned verticals
• Create, manage, and maintain key relationships with insurance agents, adjusters’ other key relationships
• Continually builds product knowledge and refines sales techniques for specific relationship types and verticals
• Prepares documents for job file reviews with current and prospective clients
• Documents and reports on key referral-source relationships weekly and monthly
• Participates in collections efforts with non-residential customers when necessary
• Resolves issues with customers

Job Requirements

• 5+ years of commercial or government sales experience, with a proven track record securing large contracts
• Experience managing RFP/RFQ bidding, procurement processes, and contract negotiations
• Experience in disaster restoration, construction, facility services, or related industries highly preferred
• IICRC certifications a plus, but not required
• Bachelor’s degree preferred; equivalent experience accepted
• Excellent verbal and written communication skills, including proposal writing and client presentations
• Strong relationship-building skills and the ability to earn trust with decision-makers
• Highly motivated, organized, and accountable with consistent reporting habits
• Proficient using CRM systems, digital sales tools, and online bid portals
• Valid driver’s license and satisfactory driving record
• Willingness to travel locally/regionally for meetings, events, and pre-bid conferences
• Avai