Global Onboarding Partner

Reporting to the Global Onboarding Manager, the Global Onboarding Partner is responsible for executing and continuously enhancing the global onboarding experience for new employees. This is accomplished by fostering professional and engaging connections, while delivering thoughtful processes and initiatives that support a smooth and impactful transition into the organization. 

• Pre-Boarding & Onboarding: Administer various aspects of the employee pre-boarding and on-boarding journey in ServiceNOW focusing on employee experience and compliance in partnership with other HR cross-functional teams. 

• Documentation and Compliance: Ensure all new hire paperwork is completed accurately and in compliance with legal requirements and company policies. 

• Follow-Up and Support: Maintain regular communication with new hires during their initial months, addressing any concerns and providing ongoing support. Scheduling check-ins at various milestones during their onboarding journey and facilitating meaningful points of connection.  

• New Hire Orientation: Facilitates remote orientation sessions to introduce new employees to the company culture, values, and procedures. Maintains presentation content and ensures accuracy. 

• Process Improvement: Continuously assess and improve the onboarding process to enhance efficiency and the new hire experience. Identifies innovative and creative new ways to onboard new employees/reach a more scalable and measurable onboarding experience. 

• Project Management: Supports and manages small-scale project work related to global onboarding initiatives, including partnering with cross-functional teams and delegating tasks as needed to ensure timely and successful project completion in alignment with established processes and standards. 

• Metrics and Reporting: Track onboarding metrics, analyze data, and generate reports to measure the effectiveness of the onboarding program. 

• Collaboration: Work closely with HR team members and hiring managers to ensure a seamless transition for new hires into their respective teams. 

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• University Degree in Human Resources Administration, Business Administration, Communications, or a related discipline preferred.  

• Minimum of 3 years of experience in a similar role with a focus on onboarding and new hire orientation. 

• Strong interpersonal, communication, and presentation skills. 

• Excellent organizational and time ma