About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful. 

Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning. 

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

• Business Insider named us an “enterprise startup to bet your career on”

• Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

• Quartz ranked us the #1 best company for remote workers

Responsibilities

We are seeking an exceptional intern to join our team as a Jira Developer. As an intern, you will have the opportunity to work closely with our Business Systems and Support Teams. Your role will be crucial in ensuring the security and scalability of our Atlassian infrastructure. You will be an integral part of the core team responsible for maintaining and enhancing our systems. We are looking for someone with a strong understanding of Jira administration and integrations, as well as experience in managing a diverse technical environment. Your responsibilities will include developing and promoting best practices within the Atlassian ecosystem, monitoring systems, and creating a seamless and secure experience for our employees.

You will also be responsible to:

• Manage all aspects of the Atlassian tool chain including workflows, custom fields, schemes, add-ons and integrations) 

• Subject matter expert for Atlassian  tools (Jira Software, Jira Service Desk, Confluence, Jira Core) 

• Manage and maintain client configuration and security compliance standards

• Author scripts, tools, and Workato based automations between Atlassian tools and other productivity apps.

• Ability to balance user requests and business needs against established JIRA governance best practices. 

• Evaluate and recommend new internal tools, automations  for system management and operations excellency.

Requirements

Qualifications / Experience / Technical Skills

• Bachelor’s degree in CS or a related field.

• Some JIRA administration experience, supporting small to large enterprise environments.

• Setup integration between Atlassian and other productivity, developer and analytics tools. 

• Manage the confluence environment and create spaces, pages, page templates as necessary.

• Ensure system availability of all Atlassian tools based on defined SLAs.

• Handle service ticket queue to ensure timely resolution for end user issues.

• Exper