Technical Business Analyst - SaaS/BaaS platforms, JIRA and Confluence Exp. Preferred

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Technical Business Analyst - SaaS/BaaS platforms, JIRA and Confluence Exp. Preferred

What does a successful Technical Banking Business Analyst do at Fiserv? 

Finxact is an innovative enterprise-class 100 percent open API cloud-native innovation platform and transaction processing engine. It is agnostic to asset classes, currencies, and time zones, catering to banking, fintech, and embedded finance sectors. Finxact offers scalability with adaptiveness to change, harnessing the cloud's resiliency and elasticity to design and launch new products with agility and precision without technology upheaval.

As a Technical Banking Business Analyst you will be a partner in possibility, working closely with clients to understand their business requirements and configure our systems to meet these needs. You will leverage your deep understanding of core banking platforms and financial products to deliver innovative solutions that empower our clients to better serve their customers.

What you will do:

• Analyze client business requirements and translate them into system configurations and enhancements.
• Configure core banking systems to align with client needs and regulatory requirements.
• Develop and maintain Business Requirements Documents, business process models, use cases, and other documentation.
• Utilize project management tools like JIRA and Confluence to track project progress and collaborate with stakeholders.

What you will need to have:

• 6+ years of experience in core banking systems and SaaS/BaaS platforms.
• 6+ years of experience in business process modeling and documentation.
• Bachelor’s degree in computer science, information systems, or a relevant field, or an equivalent combination of education, work, and/or military experience.

What would be great to have:

• 8+ years of experience with financial products such as loans, deposits, payments, and treasury.
• Familiarity with project management tools like JIRA and Confluence.
• Experience in client-facing roles and managing client relationships.

Important info about this role: 

• We’re better together. This role is fully on-site.
• In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
• All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender iden