Project Management and Technology Specialist

Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.

About the role

Responsible for the execution of portfolio and project management administration in alignment with EPMO standards and governance. Provides ongoing support to portfolio and project managers to ensure consistent adherence to governance requirements. Administers, supports, and maintains project management tools to ensure they function effectively and enable accurate reporting, process execution, and portfolio transparency. Ensures the effective adoption and integration of project management tools, aligning them with the organization's evolving needs and providing robust technical support and training to project teams.

Key Accountabilities:

Project Management Delivery and Governance

• Execute project management governance activities in alignment with EPMO standards, policies, and lifecycle requirements.

• Support project managers in the consistent execution of projects with respect to required governance, reporting, and compliance activities across the project lifecycle.

• Perform operational governance checkpoints to ensure required artifacts, data, and approvals are completed accurately and on time.

• Monitor project adherence to EPMO standards and proactively identify, address, and escalate compliance gaps or execution risks.

• Provide hands‑on delivery support to project managers to enable effective execution of portfolio, financial, and status reporting requirements.

• Support governance audits, reviews, and management reporting by ensuring project data quality, completeness, and traceability.

Project Management Tool Administration

• Administer and maintain enterprise project management tools to ensure stability, reliability, and effective use.

• Configure project sites, templates, resources, and access permissions.

• Support tool enhancements and process builds to enable governance compliance, accurate reporting, and efficient portfolio management.

• Maintain daily operations and functionality of project management tools, proactively addressing and escalating issues.

• Recommend, develop, and execute technology and template modifications/advancements to support enterprise needs.

• Set up and manage appropriate user rights and access permissions (users, groups, categories).

Project and Professional Relationship Management

• Maintain highest standards of customer service and business professionalism.

• Build and sustain positive relationships across projects and Business Unit, reinforcing a positive environment of collaboration and respect

• Act with integrity – treat others with respect, follow through on commitments, own mistakes, and earn trust as a leader

• Utilize position and influential powers to engage others in support of project and EPMO success

People Development

• Request clear performance expectations and feedback (formally and informally), adjusting performance accordingly.

• Anticipate and escalate performance gaps quickly to keep project on track.

• Capitalize on personal talents, passions, and experience in contributions.

• Empower self to take calculated risks and execute responsibilities.

• Reinforce and create opportunities to facilitate ongoing learning for self.

• Identify and pursue opportunities for improvement and innovation, embracing change that is required.

Other duties as needed/assigned.

Minimum Requirements:

• Bachelor’s degree and 2-4 years of related experience.
• Solid project management background.
• Proven track record of successful planning, management, and analysis of complex project portfolio data.
• Strong collaboration skills and ability to influenc