Engineering Manager - Retention Engineering

ABOUT THE ROLE

We are looking for an Engineering Manager to lead a team of engineers building internal tooling and features that keep players engaged. The Retention team powers the organisation with a custom-built toolbox that enriches the player journey with bonuses, loyalty programs, and seamless cross-channel experiences. As one of the most crucial parts of the player lifecycle, the Retention domain ensures our players return for new, exciting, and rewarding experiences.

We’re driven by excellence and fueled by innovation. Now we’re looking for someone who wants to be part of that journey. You will be responsible for overseeing the daily operations, driving technical execution, and supporting team growth across the whole employee lifecycle - hiring & developing talent.

YOU WILL BE RESPONSIBLE FOR:

Team Management & Support:

●        Run daily standups

●        Hold regular one-on-ones

●        Drive goal setting and career development

●        Lead hiring and onboarding

●        Provide technical guidance and mentorship

●        Track and act on engineering KPIs

Technical & Project Oversight:

●        Participate in code reviews and pull request approvals

●        Lead technical discussions and discovery sessions

●        Monitor system health and manage incidents

Process & Execution:

●        Plan and execute sprints and roadmap deliverables, ensuring clear timelines and resource alignment

●        Optimize CI/CD pipelines and DevOps practices

●        Work closely with engineering, product, and QA teams

●        Champion Quality in all releases by ensuring proper regression testing and automation coverage in collaboration with QA engineers

●        Enforce incident management processes

●        Report on progress, risks, and changes to stakeholders related to development and operations

Strategy & Leadership:

●        Contribute to the engineering, SDLC and QA strategy.

●        Conduct performance reviews and support career growth

●        Maintain strong communication with stakeholders
 

OUR SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING:

ESSENTIAL SKILLS

●        Solid engineering background

●        Proven experience in leading and managing engineering teams

●        Transparent and inspiring leadership style that builds trust

●        Excellent communication skills, with the ability to guide and challenge teams effectively when needed

●        Deep understanding of Agile software development methodologies

NICE TO HAVES

●        Experience in retention or user engagement domain

●        Knowledge of the iGaming industry

WHO WE ARE