Administrative Assistant II - Critical Care and Emergency Services

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Administrative Assistant II - Critical Care and Emergency Services

                        

Location

Canton

                    

Facility

Mercy Hospital

                     

Department

Emergency Service-Cleveland Clinic Mercy Hospital

                      

Job Code

B18004

                     

Shift

Days

                       

Schedule

8:00am-4:30pm/7:00am-3:30pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic’s Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.   

Administrative Assistants are an essential part of Cleveland Clinic’s smooth operation, which allows caregivers to focus on patient care and improves coordination between the nursing team, administrative teams, and providers. By taking on this role as an Administrative Assistant, you will support the Emergency Department, ICU, SANE Program, EMS, and Stroke Program by answering questions about payroll, ordering supplies, and coordinating meetings. You will provide a direct line of communication between managers and department as well as support the frontline staff through interactions and activities being facilitated on behalf of the management team. Here, you will be a part of a great team and will have access to plenty of educational opportunities to advance your skills even further. 

A caregiver in this position works Monday-Friday from 8:00AM – 4:30PM. Flexibility with start time to accommodate the meeting calendar is required. 

A caregiver who excels in this role will:  

• Manage and prioritize multiple assignments simultaneously and effectively such as acting as a liaison between internal and external customers by greeting customers and answering and triaging phone calls. 

• Administer calendar and schedule management. 

• Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required. 

• Provide coverage of other areas such as front end, point of service and registration. 

• Coordinate management functions and assist in special projects. 

Minimum qualifications for the ideal future caregiver include:  

• High School Diploma or GED 

• Three years of office experience 

• Experience using Microsoft Office Suite products (Outlook, Word, Excel and Power Point) 

Preferred qualifications for the ideal future caregiver include:  

• Associate’s degree 

• Typing proficiency of