Manager, Iberia SMB Outbound Sales

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

You will lead and scale our Iberia Outbound Inside Sales team. This role drives revenue growth by managing high-performing teams as well as contributing as Individual Contributor. The team will be focused on generating and converting leads into valuable PayPal merchants. The Manager will be critical in shaping sales strategy, fostering cross-functional collaboration, and supporting the IS team to deliver an exceptional experience for small and medium-sized businesses (SMBs)

Job Description:

Essential Responsibilities:

• Influence the quality, efficiency, and effectiveness of sales processes and programs.
• Collaborate with internal teams to implement best practices and drive improvements.
• Work outside of defined processes to determine appropriate actions and solutions.
• Analyze customer needs and present tailored solutions to drive sales growth.
• Maintain accurate forecasting and reporting on pipeline status and revenue forecasts.

Minimum Qualifications:

• Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

Meet our team: this position is based in Madrid or Dublin, reports to the Country Manager of Iberia and is strongly connected with our European SMB Sales team. We are a European team that drives a high volume of new merchant sales for PayPal. We embrace innovation & technology to create scalable processes that provide great merchant experiences and drive growth. Our team is constantly evolving; always looking for ways to improve the way we serve our teammates, our customers, and the business.

Your way to impact

• Collaborate with market leadership to build the local strategy and ensure his/her team is aligned and committed.
• As a leader within SMB Sales in PayPal, you will share best practices across all regions & functions.
• Ensure compliance with all internal procedures. Drive value for our members and minimize risk while maximizing continuity of service.
• Drive revenue growth of PayPal products and solutions by meeting or exceeding new sales goals on a monthly and annual basis.
• Manage and enhance performance criteria, assessment tools, and escalation processes across these markets. Provide clear reporting of main KPIs
• Identify opportunities for future growth and scale to capitalize on the total potential market opportunity.
• Drive individual deals forward, contributing to create best practices for deal acceleration
• Provide insightfu