Director Commercial Learning

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position

The Director,  Commercial Learning will manage a team of managers and individual contributors to execute onboarding and integration training as well as  improve sales execution of the US commercial team. They will identify and drive organizational focus towards teaching and coaching high-impact sales behaviors while supervising the development and execution of all training efforts. The Director, Commercial Learning will partner with the Commercial Leadership team to create a training strategy to address the onboarding needs of the Commercial Learners within the US Region.

Roles and Responsibilities

Leadership

• Skillfully employs Situational Leadership to help team achieve and regularly exceed assigned goals targets.
• Drives partnership among the Global Commercial Enablement teams.
• Develops exceptional relationships across the organization through consistent use of sophisticated communication.
• Coaches, trains, and develops employees to take on leadership roles on the Global Commercial Enablement team and in other functions at Intuitive.
• Stretches and utilizes team members to their fullest potential.
• Teaches and coaches managers how to create and adhere to employee development plans.
• Models ISI Individual & Leadership Expectations; influences and mentors subordinates and counterparts in the development of these traits

Functional Skills

• Guides a team of people managers and individual contributor roles.
• Oversees the hiring and development of trainers and managers that possess the requisite clinical and technical knowledge to meet or exceed departmental goals.
• Manages to and adheres to the processes and standards within Commercial Learning, including following
• Identifies and drives organizational focus towards teaching and coaching high-impact sales behaviors.
• Supervises the development and execution of all onboarding and integration training efforts.
• Shapes and influences the strategic focus of US Annual Commercial Meetings.
• Collaborates with regional managers as the face of onboarding and integration.
• Engages new cross-functional stakeholders to collaborate in the design of new and innovative learning experiences.

Strategic Skills

• Drives strategic planning and execution for the US Commercial Learning team over 1-3 years.
• Effectively takes a short and long-term approach to achieving results.
• Frequently leverages knowledge and relationships to create opportunities to improve business results through training.
• Leverages critical thinking skills and relationships to solve organizational problems.
• Optimizes team and organizational structure to meet business and stakeholder needs.
• Oversees hiring of all US Commercial Learning professionals based in Atlanta.
• Participates in professional training organizations to learn best practices; brings new and innovative techniques and processes to Intuitive.

Qualifications

Required Knowledge, Skills, and Experience

• Minimum 5+ years’ experience leading a sales training or learning & development team at a medical device, pharmaceutical, or biotechnology company.
• Minimum 8+ years