Director Engineering

<div class="content-intro"><p>At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.</p></div><p>&nbsp;</p> <p><strong>Director Engineering</strong><br><br>The Director of Engineering is an energetic, passionate software leader who thrives on successfully releasing products to the market, building bridges across the organization. This is achieved through directing the development, testing, delivery, and support of cloud based contact center solutions and applications, including resource schedules and delivery milestones, overall product quality, system capacity planning and support across the inContact platform. This is also achieved by demonstrating leadership behaviors consistent with inContact's 4E leadership model and mentoring and leading one or more groups within the engineering organization at various times as a model for how a top performing leader should lead an organization.<br><br>​In addition, the Director of Engineering will guide the evolution of inContact standards, tools and methodologies and help drive improved inContact technology standards and strategy. The primary responsibility of this position is to lead the growth, quality and efficiency of the Engineering team while also developing team members into great leaders of behavior as well as results. The Director of Engineering is responsible for developing and managing the Engineering team, and will be measured based on performance against both short term and long term goals.<br><br><strong>As a Director Engineering, a typical day might include the following.&nbsp;</strong>&nbsp;<br><br></p> <ul> <li>Provides leadership in design, delivery, and support of inContact software and platforms</li> <li>Provides leadership in management and leadership behaviors including senior level communication skills and abilities consistent with the inContact 4E leadership model</li> <li>Develop programs, policies and procedures that assure consistent and replicable development methods</li> <li>Create and monitor the set of policies that establish standard development languages, tools, and methodology; documentation practices; and examination procedures for developed systems to insure alignment with overall architecture.'</li> <li>Participate in project scope, schedule and cost reviews.</li> <li>Understand product capabilities and limitations.</li> <li>Identify and implement ways to improve and promote quality and demonstrate accuracy and thoroughness.</li> <li>Establish working relationships with external technology vendo