Senior Director- Evernorth Health Systems Services Technology- Evernorth Health Services

Willingness to travel up to 30%.

OVERVIEW:

The Senior Director of Evernorth Health Systems Services Technology is responsible for overseeing all aspects of software technology delivery for CuraScript SD.  This role serves as a key partner to all businesses within Health Systems Services, including Verity and other current and future entities.  The position plays a crucial role in optimizing resources, developing team members, and collaborating closely with business leaders by attending their staff meetings. Additionally, it involves increasing the knowledge base and identifying and maximizing synergistic opportunities with Pharmacy+ and Evernorth.

Will lead the overall strategy, design, delivery, and management of technology personnel and resources to support CuraScript SD (CSD) and serves as a key partner for all other entities within Health Systems Services (HSS).  A primary focus is to identify and maximize synergistic opportunities between CSD/HSS and other businesses within Pharmacy+, encompassing both process and technical capabilities, especially as the business grows organically and through potential inorganic opportunities.  This role independently interfaces with key senior leaders and stakeholders from the business, functional operational areas, and broader technology applications, architecture, operations, and security teams.  The position holds ultimate accountability for ensuring that business and technology needs are met on time, within budget, and with the agreed-upon scope.  The Senior Director will also develop a technology staffing and location strategy that meets the current needs of the CuraScript business while positioning the organization for greater flexibility and responsiveness to future needs of the broader Health Systems Services organization. Specifically, this role leads an organization comprising two directors, 115 personnel across multiple cities, and a $50M portfolio.  Given that the CuraScript SD primary office is located in Lake Mary, Florida, it is expected that the leader in this role will be present in that office as appropriate.  The products under this leader's accountability include all CSD assets and environments, including both legacy (TPS) and strategic capabilities (SAP Hana4), Fusebox, HUB Services, and all other capabilities supporting CSD and HSS now and in the future.

This role will work with all levels of business, ensuring the deliverables align with business outcomes, with measurable results.  The leader will be set both short-term and long-term vision while collaborating with multiple technology, operational, security, audit, and business development partners. 

RESPONSIBILITIES:

• Cultivate, engage and empower engineering teams that are aligned around the core business and technology strategies for the Pharmacy+ organization with a specific focus on CSD and proving partnership/support to the other entities in HSS; Conveys business and technical strategic vision for the team.

• Ensure holistic ownership and accountability for technology products and delivery, including: Complete end-to-end knowledge of product ecosystem, business transactions, system flow, architecture, upstream and downstream dependencies and automation capabilities & opportunities.

• Define staffing strategy for the product domain including budget planning; executing performance reviews and development plans for staff; recognizing technical and leadership development opportunities and addressing them through mentoring and other mechanisms.

• Establish a team in the Hyderabad Innovation Center and/or Ireland to reduce dependencies on external vendors and to foster innovation to service the CSD and HSS businesses.

• Attend all business SR leader staff meeting as the single accountable Technology leader.  Collaborate with operations, sales, finance and all other business unit leaders.

• Establish a strong business relationship with the SAP account team.

• Influence business partners at all levels of the organization to align future state business and technical road maps.

• Ensure future destination state architecture and road maps are complete, consistent and feasible; Define business cases and influencing support for large, transformative technology investments.

• Complete understanding of total cost of ownership; Must meet budget and partner with CSD finance.

• Develop relationships and negotiates with vendors providing software engineering, development and related services to the Company.

• Deliver through team; using delegation effectively to ensure all domain obligations are met and serve as an engineering technical champion to drive technical decisions.

• Collaborate cross-functionally within the larger technology o