Field Application Engineer

About Skylo

Skylo is a global Non-Terrestrial Network service provider based in Mountain View, CA, offering a service that allows smartphone and IoT cellular devices to connect directly over existing satellites. 

Skylo’s direct-to-device service is now live on millions of activated devices across five continents, with more than 60 million square kilometers of coverage, in partnership with multiple satellite operators, mobile network operators (MNOs), Tier-1 chipset makers, and OEMs. Devices connected over satellite are managed and served by Skylo's commercial NTN vRAN, featuring a 3GPP standards-based cloud-native base station and core. Skylo provides anywhere, anytime connectivity solution that seamlessly roams between terrestrial and satellite networks. Our focus is on enabling connected services for people outdoors and connected workflows across three main verticals: mass-market consumer devices, automotive, and industrial IoT.

This role is located in our Mountain View office where we are onsite 3 days a week in office. 

How You Will Contribute 

• Responsibilities within this role encompass a wide range of technical and collaborative tasks, including:

  • OEM Collaboration: Collaborate closely with Original Equipment Manufacturers (OEMs) for seamless integration and operation within the Skylo Network. Provide technical expertise, guidance, and support throughout the development process.
  • Provide technical development and support to chipset and module manufacturers to expedite successful certification with Skylo.
  • Commercialization and Certification:  Lead the commercialization of developed IoT devices, ensuring they meet all regulatory and industry standards and are fully prepared for certification. Coordinate testing, documentation, and compliance activities.
  • Training Program Development: Creating and implementing comprehensive training programs to educate OEMs, partners, and customers on the technical aspects of Skylo Network devices, including installation, configuration, and troubleshooting.
  • Standardizing processes for device onboarding, SIM provisioning, and network visibility to streamline operations and enhance efficiency. This includes developing clear guidelines, documentation, and tools 
  • Technical Leadership: Establishing technical leadership within the industry by developing and delivering presentations that showcase the capabilities and benefits of Skylo Network devices.
  • Self-Service Tools and Customer Feedback: Developing self-service tools and resources to empower customers and partners, while actively seeking and incorporating customer feedback to continuously improve products and services.
  • Documentation: Develop and deliver effective training materials and collateral with Product & Marketing

What We Look For 

• 3+ years of experience in Telecommunication/Chipset/Module industry
• Somebody with deep expertise within R&D, system architecture, cross layer knowledge, RAN (l1, l2, l3), Core Networking, NAS, satellite power management, interference management, emissions.
• Experience within 5G/LTE Physical and Layer one issues and algorithms.
• You have worked within uplink performance enhancements 5G/LTE, and Uplink algorithms: Antenna switching, beam switching (FR2)
• A Project owner and developer for Time Averaging SAR (TAS) algorithm for optimized power sharing
• Deep understanding of LTE, VoLTE, and SMS call flows, including PCAP trace analysis.
• Familiarity with networking protocols and components (HTTP, DNS, TCP/IP, ICMP).
• Hands-on experience with network elements (vRAN/ORAN, Core, packet/signal gateway).
• Good understanding of LTE and IOT device interfaces and protocols.
• Knowledge of Python, C, Java, and Shell programming languages.
• Familiarity with network latencies, RF, and Timing configurations.

What We Offer

With employees working across three continents, Skylo is proud to be an equal opportunity employer dedicated to building an inclusive and diverse workforce. Our worldwide and inclusive culture encourages a flexible approach to work, and we also offer an attractive range benefits such as: 

• Competitive compensation packages including a stock option based equity program 
• Comprehensive benefits including medical, dental, vision, retirement plan
• Monthly allowances for wellness and education reimbursement
• A generous time off policy, holidays, and the opportunity to temporarily work abroad
• Once in a lifetime opportunity to be a part of developing and running world’s first commercial, live direct-to-device satellite network and servi