Administrative Support Associate III

This job posting expires at 11:59PM on July 12, 2026. No applications can be submitted after 11:59PM on July 12, 2026.

 

 

Job Title:  Administrative Support Associate III

 

 

Department: Tax Assessment

 

 

External Hiring Range: $19.66 - $23.66

 

 

Compensation Grade: 2003

 

 

Posted Internally and Externally

 

 

 

 

 

 

Buncombe County Property Assessment Office is seeking a reliable and detail‑oriented Administrative Support Associate to provide essential clerical and customer service support to our team. This role is responsible for assisting with daily office operations, scanning & filing all tax documents, managing & processing all incoming mail, and supporting in ensuring accurate and efficient processing of tax‑related information. The ideal candidate is organized, professional, and comfortable working in a fast‑paced environment where accuracy and confidentiality are important.
 

Purpose of the position:

The purpose of this position is to provide administrative support to ensure efficient operations of a program, or department.

Minimum Education, Training and/or Experience (required at time of hire): High School diploma or equivalent and four (4) years of customer service/office experience; or an equivalent combination of education and experience.

Essential Functions of the position:

• Perform a variety of general clerical and office administrative work to support efficient program or department operations; including but not limited to answering of phones, greeting, and assisting walk-in customers, distribution of mail, and general data entry tasks.
• Provide internal and external customer service via phone, email, and in person; respond to inquiries about program services, take message and/or refer inquiries to the most appropriate parties when necessary.
• Coordinate and support department/program meetings and events, such as invitation/ distribution, registration, agenda development, dissemination, and minute-taking duties; set up conference rooms; notify participants; prepare and/or assemble meeting materials including multimedia equipment.
• Maintain and order office supplies, as assigned and when needed.
• Coordinate the preparation, editing, and distribution of correspondence, reports, and documents, such as fax and referral monitoring, data entry; accreditation document processing; policy dissemination and tracking; document management.
• Perform accurate and timely data entry; post or file client data as required.
• May assist in sending out billings and other mass mailings; Process departmental invoices, billing, purchase orders and AFPs.
• Perform basic research and compile documents needed for various reports and management-level documents.
• May accept payments for fees, fines, goods, or services as required by the department; may balance cash drawers or registers, and prepare required cash reports.
• Assist with special projects and duties as requested.
• Perform other related duties as assigned.

Knowledge, Skills, Abilities:

• Knowledge of general office or work unit procedures, methods, and practices.
• Knowledge of and ability to use correct grammar, vocabulary, spelling, and office terminology to compose and/or proofread correspondence, reports, and other materials.
• Knowledge of all services provided by programs within the division and the policies and procedures that govern the work of the division.
• Ability to be resourceful and use sound judgment in gathering and giving information and coordinating and monitoring office activity and workflow.
• Ability to record and compile information with tedious attention to detail. 
• Ability to learn and independently apply laws, departmental rules, and regulations. 
• Ability to learn office process and procedures and apply this knowledge in problem-solving and responding to questions and inquiries. 
• Ability to use judgment in coordinating and monitoring office procedures and workflow. 
• Ability to use courtesy and tact in performing public contact and communication duties that may be sensitive in nature. 
• Ability to schedule and coordinate a variety of appointments, meetings and/or conferences. 

 

 

Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employe