IT Business Management Consultant

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

Annual Salary: $102,500.00 - $121,000.00 (Amount based on relevant experience, skills, and competencies.)

In today's digital world, every company is a tech company.  Organizations are constantly evolving to adapt to new realities and need to make the most of technology to achieve results. The need to align Business and Technology strategy has never been greater. The IT Business Management Consultant plays a key role to link the Business and IT together in a way that collaboratively achieves both business and technology goals while also achieving key results for the Bank and delivering value to our customers.  As an IT Business Management Consultant, you collaborate with multiple Business and IT Partners, fostering two-way communication and focus on augmenting IT’s value as a strategic partner to the Business.  A successful IT Business Management Consultant develops Business and IT relationships, grows satisfaction with the IT Services that the Business consumes, and helps IT become a better strategic partner at providing high quality, innovative technology services that enable the Bank to achieve objectives and deliver value to customers over the long-term.

At Commerce Bank, innovation and creativity are the driving forces behind our IT team's success. We are catalysts of transformation who power applications, secure networks, and implement cutting-edge initiatives that propel our business units forward. The banking industry's rapid evolution provides us with an exciting opportunity to continuously learn, grow, and harness new technologies that elevate the experience for our customers. What sets Commerce Bank apart is our company culture and leadership, areas in which we continually invest. This commitment fosters innovation, and enhances customer and employee experiences while reinforcing our belief that our diverse team is our greatest competitive advantage. We actively seek candidates who share our passion for technology and bring fresh perspectives to the table. A diversity of backgrounds, experiences, and viewpoints allows us to develop truly innovative solutions that meet the evolving needs of our banking community. Join us in shaping the future of banking technology. At Commerce Bank IT, you'll find a culture of equity, belonging, and endless opportunities to make a lasting impact. Help us drive innovation that raises the bar for our industry.

**Must be eligible to work in the US without sponsorship

Essential Functions

• Nurture and grow the relationship with senior Business Partners who rely on IT Services, focused on growing their ongoing satisfaction with IT as reliable technology providers that help them achieve business outcomes 

• Uncover what business partners and their customers are trying to achieve, their upcoming needs and capability gaps, to capture and convey this information in a structured and usable way to multiple IT Service teams who will provide proactive expertise in the planning of new technology services

• Communicate the IT strategies and key initiatives to help business partners understand how IT’s roadmap may impact them or their upcoming needs and initiatives

• Guide the business thru the IT Engagement Model to enable them to efficiently navigate IT’s processes from strategy to execution

• Provide holistic business partner account reviews to ensure that each business partner is aware of the investment and value being delivered from services across IT and listen for pain points/opportunities in which IT can improve its services

• Define, govern, and maintain the IT service planning function, in which IT discovers and plans for future technology needs and investments

• Train and coach multiple IT service family teams to create, update and maintain their IT service plans and roadmaps, as well as provide and mature the tools and templates available