Patient Engagement Project Manager (Direct Portfolio Project Manager) (Hybrid – Indianapolis, IN) Contract with Possible Extension

Our Fortune 500 Pharmaceutical client has an exciting opportunity for a Patient Engagement Project Manager.

Job Summary: 

We are seeking an onsite Patient Engagement Project Manager/ Direct Portfolio Manager to provide project leadership and delivery support across clinical trial initiatives, with a strong focus on patient engagement, recruitment, and retention. The role is deeply involved in the day-to-day execution of patient recruitment and retention strategies, management of trial-related activities, and coordination of high-volume, repeatable processes. Success requires strong communication skills, comfort working with cross-functional teams, and the ability to quickly learn, retain , and apply new technologies and systems (including Ariba, Fiori, and SAP). 

Key Responsibilities

• Lead and manage trial-related projects and portfolios, ensuring efficient delivery and adherence to clinical trial protocols and regulatory requirements

• Develop and execute patient recruitment and retention strategies for clinical trials and programs

• Provide project leadership, including cross-functional collaboration, process improvement, and issue resolution

• Make informed, day-to-day decisions by understanding repeatable processes, recognizing nuances, and determining next steps based on fact-dependent parameters

• Work across multiple enterprise platforms and tools (including Ariba, Fiori, SAP, Excel, SharePoint, and related systems), knowing which tools to use for which tasks and retaining how to navigate each

• Support records management, documentation, and compliance, as well as administrative coordination as needed

• Operate comfortably in a deadline-driven environment, prioritizing work based on defined processes and associated timelines

• Take direction and feedback well, applying learning quickly and retaining instructions to continuously improve delivery

• Handle high-volume, repeatable processes with accuracy, efficiency, and attention to detail

Qualifications

• 5+ years of management or coordination experience in clinical trials

• 3+ years of patient engagement experience, including recruitment and retention strategies

• Strong technical skills, including Excel, SharePoint, and related tools; comfort learning new systems from provided training materials (e.g., Ariba, Fiori, SAP)

• Strong knowledge of clinical trial protocols, processes, and regulatory best practices

• Demonstrated experience developing and executing patient recruitment and retention strategies

• Proven project leadership, cross-functional collaboration, and process improvement experience

• Quick learner and independent self-starter who can self-manage and self-teach

• Strong critical-thinking skills and sound judgment in fact-dependent situations