SBHC Patient Access Representative

Position Summary: 

The Summit SBHC Patient Access Representative is the first point of contact between the students and their families and our School Based Health Center with responsibilities for supporting the students and their families either in person or via the phone, offering a professional invitation into our clinic while upholding the ASQ (Access, Stewardship, and Quality) pillars. This will include scheduling, patient outreach, and ensuring care is coordinated and integrated between all three service lines (medical, dental, and behavioral health).

Why Join Us?

• Live, work, and play in ‘Colorado’s Playground’! Summit County offers four world-class ski resorts, with Vail Resort just 45 minutes away. With rivers, lakes, hiking, and mountain biking trails, it’s a paradise for outdoor enthusiasts. Year-round activities include skiing, snowboarding, cross-country skiing, snowshoeing, snowmobiling, hiking, mountain biking, rafting, fishing, and boating. Music, art, cultural, and social events are plentiful. The communities include Frisco, Breckenridge, Dillon, and Silverthorne, with ski resorts like Breckenridge, Copper Mountain, Keystone, and Arapahoe Basin. This is your dream job location!
• Mission-Driven Work: Be part of a nationally recognized Federally Qualified Health Center (FQHC) providing integrated medical, dental, and behavioral health services in a collaborative team-based model of care.
• Work-Life Balance: Enjoy a flexible schedule that supports both professional growth and outdoor adventure.
• Competitive compensation: Attractive salary, benefits, and bonus potential.
• Loan Repayment Opportunities: We offer loan repayment assistance for qualifying candidates.
• Growth Opportunities: We’re committed to helping you grow professionally through continued education and development.
• Comprehensive Benefits:
  • Insured group health, dental, and vision plans.
  • 401k retirement plan with employer match.
  • Employer-paid life, AD&D, and long-term disability plans.
  • Paid Time Off (PTO), paid holidays, one floating holiday, and sick pay.
  • Free access to confidential resources through an Employee Assistance Program (EAP).
  • Additional voluntary benefits, including accident insurance, critical illness, short-term disability, and group pet insurance.
  • Lifestyle Spending Account for full-time employees.
  • Fringe benefits like a shared ski medallion, discounted Rec Center membership, and more.

Essential Functions: 

• Operations: Transitioning the Patient from the point of contact to their appointment, through to patient checkout.  Maximizing patient scheduling opportunities with attention to operational flow and the needs of the patient. 
• Screen all new and established patients for eligibility for all School Based Health Services.
• Patient Appointment Preparation: Prepare patient records for appointment readiness. Gather required paperwork and update demographics, insurance, enrollment for accurate records completion in the Electronic Records system.
• Responsible for filling schedules, scrubbing, and reminder calls for Summit High, Summit Middle, Dillon Valley Elementary, & Silverthorne Elementary School.
• Collect payment and complete end of day reconciliation.
• Participate in school and community events including, but not limited to, back to school nights, school registrati