Coordinator Food Operations

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Summary

FOH Coordinator’s essential job is to provide support to Universal Studios Hollywood’s Park Food Operations Management in effectively coordinating and administering all aspects of food operations.

Responsibilities

· Provides Daily/Weekly/Monthly analytical data and reports directly related to food operation businesses including financials, health inspections, work safety and guest experience insights

· Supports and coordinates field operational projects and tools with various partners for testing and implementation which includes and not limited to Order Forecasting, Prep Level, Production Par Level Tools and Share Point Food Operation Site

· Supports all food and beverage operation SOP updates and revisions in partnering with HR and Learning & Organizational Development team and timely communication of updates to the field Operation Management

· Partners and coordinates with Operation Management, Shared Services and Park Chef for successful roll out of food and beverage menu programming including recipe updates, job aids and launch packages

· Supports and coordinates implementation and revision of food venues/carts menu, signages and planogram

· Partners with Sourcing in monitoring and communicating all supply chain matters including any supplies at risk to field Operation Management

· Monitors and supports field Operation Management with Emergency Orders due to back order or product shortages. Communicates to Production Kitchen/Bakery and Food Distribution Center teams to confirm Emergency Order requisitions.

· Communicates all Special Events to Operation Management by partnering with Special Event Team and supports coordination of all upcoming events

· Partners with EHS and field Operation Management in managing PPE (Personal Protective Equipment) inventory, replacements and venue housekeeping audits. With direction of Director of Operations, may conduct unannounced housekeeping inspections

· Manages field operation financial checkbooks by processing/tracking all expenses and maintains within budgets

· Manages all small ware inventory in the field and coordinates replacements and processes purchases including invoices

· Supports field Operation Management by partnering with Tech Services in daily/monthly/quarterly equipment Repair and Maintenance

· Manages and requests vendor services including process of invoices for payment

· Supports field Operation Management in proper product transfers and customer direct charge allocations

· Supports Area Managers and Directors in researching and analyzing monthly inventory cycle count variances

· Perform other related duties as requested by Management

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