Program Manager

 

 

Position Overview

Verra Mobility is seeking a dynamic and experienced Program Manager to lead the strategic delivery of several high-impact, innovative software programs aligned to Verra Mobility’s T2  business. These critical initiatives involve the development of new software platforms as well as feature expansion of existing platforms and customers on existing technology. The ideal candidate will possess strong technical acumen, strategic thinking, and a proven track record of driving complex programs across cross-functional teams in fast-paced environments.  This role is situated in a center of excellence structure within the Verra Mobility Program Management Office.

Essential Responsibilities

• Program Leadership & Execution
• Lead the overall program planning, execution, governance, and delivery of a transformative software platform.
• Define and drive program roadmaps, aligning milestones across engineering, product, client services, and executive leadership.
• Oversee multiple concurrent workstreams including platform development, integration, quality assurance, and client onboarding/migration.
• Stakeholder Management
• Act as the primary point of contact for internal and external stakeholders, providing transparent updates on scope, status, risk, and milestones.
• Engage with key client implementation managers to plan and manage migrations, ensuring minimal disruption and high satisfaction.
• Risk & Issue Management
• Proactively identify risks, issues, and dependencies across the program lifecycle and implement mitigation strategies.
• Maintain high levels of accountability and urgency in resolving roadblocks.
• Cross-Functional Coordination
• Collaborate with product managers, architects, developers, QA, operations, and client support teams to ensure cohesive delivery.
• Champion agile practices and continuous improvement across program delivery teams.
• Reporting & Metrics
• Develop and deliver executive-level reporting on program health, performance metrics, and outcomes.
• Track KPIs to evaluate and improve program effectiveness and delivery consistency.
• Standards & Governance
• Champion PMO best practices and standards; role modeling best in class program management practices
• Identify and drive repeatable, scalable approaches for consistent delivery utilizing continuous improvement methodologies such as kaizen, structured problem solving, value stream mapping.

 

Required Qualifications

• 8+ years of progressive program/project management experience

• Proven success in leading large-scale software platform initiatives involving new development and legacy system migrations.
• Exceptional stakeholder engagement and communication skills, including executive-level reporting.
• Strong understanding of software development lifecycles, including agile, scrum, and scaled agile methodologies.

• Bachelor’s degree in Computer Science, Engineering, Business, or related field; PMP, PgMP, or Agile certifications are preferred.

• Experience managing vendor relationships and contract negotiations is a plus.
• Demonstrated ability to influence and lead in a matrixed organization.
• Strategic thinker with an eye for operational excellence and continuous improvement.

Desired Qualifications

• Familiarity with or certification in lean, six sigma, process improvement methodologies strongly
• Familiarity with cloud platforms, data migration strategies, and system integration patterns.
• Experience working in regulated industries (e.g., transportation, healthcare, finance) is an asset.
• Experience operating within or supporting a product operating model framework of delivery

 

 

Verra Mobility Values

An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:

• Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
• Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
• Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize