Talent Acquisition Project Manager

Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale – last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.

But we’re so much more than our platform. Although we’ve recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, individuality, and tenacity—as part of the team, you’ll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We're growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.

Need more proof? Braze is proudly certified as a Great Place to Work® in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune’s Best Small and Medium Workplace in New York, #5 on Fortune’s Best Workplaces for Millennials in the US, and #11 on Fortune’s Best Medium Sized Workplace for Women in the UK. 

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.

Talent Acquisition At Braze

Talent Acquisition is a strategic driver of the company’s success, helping to solve the biggest challenges with the best people - and we are growing rapidly. We have a diverse, world-class team working in concert to drive our global ambitions. As a team, we conceive practical and creative ways to source top-tier talent, and we invest in recruiting active and passive candidates through a highly engaged approach. We partner closely with leadership to hire colleagues who love what they do, are brilliant in their capabilities and want to be part of something that is greater than themselves.

What You’ll Do

The Talent Acquisition Project Manager will plan, organize, and participate in design and implementation of Talent Acquisition projects/programs in support of strategic initiatives, including the evolution of hiring and onboarding, strategic sourcing, process improvement, and system implementations. You will be responsible for defining project objectives and deliverables, developing communication plans, defining team member roles, facilitating decision-making, and establishing and tracking measures of success. You will be part of the Talent Acquisition Operations team, a cross-functional, cross-geographic team that partners to deliver stakeholder-focused and quality driven solutions while striving for operational efficiency and consistency.

 Additional responsibilities: 

• Establish project management methodologies for Talent Acquisition in partnership with the internal PMO team.
• Plan, manage, and coordinate projects while ensuring project initiatives and timelines are met. 
• Identifies opportunities for improvement within the people team related to streamlining and sharing best practices amongst multiple locations, process improvement, systems, & programs. 
• Work cross-functionally with internal partners and external vendors to implement and apply new solutions and concepts.
• Prepares project plans including: scheduling, cost analysis, content, development , communications, and other elements as appropriate including relevant process, procedures, and vendor relationships.
• Create, update, and maintain team documentation and training materials; publish these materials on appropriate platforms.
• Research talent acquisition solutions and collaborate on managing vendor relationships.
• Act as a liaison between departments, committees, and leaders within the organization regarding projects and programs.
• Report on progress to leadership, identify inefficiencies, and work through creative solutions with the team.
• Collect stakeholder (hiring managers, recruiters, sourcers and other members of the People Org and businesses) input to determine process improvements needed and potential solutions.

Who You Are

• 5+ years of prior project management experience within a technology company
• PMI/PMP certification is preferred
• A demonstrated in-depth understanding of key recruiting and sourcing operational policies, processes, and methodologies is preferred
• Experience successfully managing projects to completion by utilizing PM methodologies and best practices with cross-functional teams