Digital Content Specialist (e-Commerce)

This #hybrid entry-level position in e-commerce requires working on-site 3 days a week.

You will support the digital content manager and work collaboratively with the digital content analysts, focusing on content management and syndication needs. 

Organize and upload client content to various syndication platforms and perform troubleshooting when content publication breaks down between retailers and the syndication provider.  As the subject matter expert, you must become a certified user of key Content Management and Syndication platforms.  

You will also become an expert on content form and function for all components, understanding digital content, retailer requirements and capabilities, and digital shelf analytics.  Finally, this role will perform other administrative duties, 

• Support the content management and syndication process of organizing and uploading all content attributes and files to the content management and syndication platform. 
• Ensure that all content updates are published and live on each retailer’s site.
• Troubleshoot and error resolution: Diagnose and track down any functional, systematic, or process issues to a root or functional cause, and deliver the solution necessary to ensure any failed content is live.
• Develop and maintain effective working relationships with team members and internal partners to establish a collaborative and dynamic approach to our services.
• Act as a CM&S SME to influence and support solutions that help us in meeting client needs, to ensure business commitments and objectives are met.
• Training and development, as needed, to learn new tools, systems, and processes in support of job duties and all Acosta-mandated training courses.

Education Requirements:

• Bachelor’s Degree, preferred

Knowledge, Skills, and Abilities Requirements:

• Familiar with managing retailer enterprise systems and operating web-based software programs and basic e-commerce practices and terminology
• Strong organization, coordination, project management, detail oriented and communication skills
• Manage competing priorities
• Proficiency in Excel
• Asana experience preferred
• CPG experience a plus but not required 

Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing. We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part-time flexibility or full-time career advancement. Ready for a career path that’s as unique as you? Discover your path at Acosta Group! Acosta Group and its subsidiaries believe the posted compensation range accurately reflects this role at the time of posting. Final pay may vary based on qualifications and location, and the range may be updated in the future. We are an equal employment opportunity employer. Acosta Group is an E-Verify employer. By applying, you agree to our Privacy Statement and Terms of Conditions. US: http://acosta.jobs/privacy-policy-us/ Canada: http://acosta.jobs/privacy-policy-ca/