Workforce Planning Lead

Hi. We’re Hummingbird.

We’re elevating patient access so patients can get healthcare how, when, and where they need it.  We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most – caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry.  Our team of experts is obsessed with the connection between the people, processes, and technology that make healthcare organizations hum. Join us and help build the healthcare experience we want for our communities, our families, and ourselves.

Summary

As a Workforce Planning Lead at Hummingbird, you will guide the development and adoption of integrated workforce planning processes that align staffing strategies with business goals, operational realities, and financial forecasts. You will own our time-tracking infrastructure and planning frameworks, transforming them into reliable tools that empower data-driven decision-making across the organization. Through strong cross-functional partnerships and a deep understanding of resource allocation, you will enable proactive, equitable, and efficient workforce decisions. Your work fosters transparency, improves utilization and retention, and embeds planning as a foundational habit for leaders across the company.

In this role, you will lead complex, cross-functional initiatives with minimal oversight. You will serve as a thought leader in your domain, proactively identifying opportunities for improvement and bringing forward innovative, scalable solutions. You will influence direction across teams, guide stakeholders through ambiguity, and set the standard for excellence in your function.

Responsibilities

Employment Eligibility: Candidates must be legally authorized to work in the United States without sponsorship.

FLSA Status: Exempt

Compensation: $109,000 - $133,000 per year less statutory deductions

Work Location: This position is remote. You must work from a location within the United States with consistent internet service.

Travel: 2-3 times per year for client visits, training, and company events

Benefits Eligible: Yes

People Manager: No

Job Description

Workforce Planning Integration

• Lead enterprise-wide workforce planning initiatives that align talent strategies with organizational and client needs.

• Convert strategic objectives into actionable plans that address both immediate operational capacity and long-term growth.

• Surface capacity misalignments and dependencies to inform proactive planning and resource deployment.

• Partner with Careers and Learning & Development to define pathways that build future-critical capabilities through internal mobility.

• Ensure workforce planning remains adaptive to evolving client demands and organizational shifts through data-driven insight.

Finance Partnership & Forecasting Alignment

• Collaborate with Financial Planning & Analysis (FP&A) to integrate workforce data and insights into financial models.

• Align workforce planning decisions with budget forecasts and financial targets.

• Monitor and assess the financial impact of workforce changes on operating plans.

• Ensure accurate, up-to-date representation of workforce shifts in all planning artifacts.

• Bridge communication and alignment across People, Finance, and operational leaders.

Time-Tracking Ownership & Data Integrity

• Own and evolve Hummingbird’s time-tracking infrastructure in Workday to sure time data is a strategic asset.

• Develop and maintain clear project codes aligned with strategic priorities.

• Implement audit processes to ensure data consistency and accuracy.

• Translate time-tracking insights into actionable workforce planning data.

• Align tracking methodology with Hummingbird’s cost allocation standards.

Program Design and Enablement

• Create playbooks, templates, and governance frameworks that make workforce planning a consistent and trusted process across the organization.

• Design tools that support workforce alignment, internal mobility, and are accessible, scalable, and easy for leaders to use.

• Drive adoption of workforce planning tools through training, support, and change management.

• Identify opportunities to streamline planning workflows.