Regional Account Manager CEE, Automotive

Company Introduction:

Airspace is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.

As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.  

Airspace has been rated one of America’s best Startup Employers, listed as one of CNBC’s Disruptor 50 companies, and featured as an Innovation and Disruption leader by CBS News. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m. 

The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics. 

 

Job description: Regional Account Manager CEE, Automotive

 

Airspace is growing rapidly and we are looking for a Regional Account Manager Automotive (Central & Eastern Europe - CEE), who will play a dual role in managing existing client relationships while also actively seeking new business opportunities. You will have a designated region across the Automotive vertical within Airspace, with direct responsibility for managing a portfolio of strategic accounts.

 

Your contribution is key as we continue to scale our business internationally. Help us bring our transformational logistics service to market with your knowledge and experience.

 

As the main focus of our automotive strategy will be CEE and Scandinavia,  we would prefer candidates from the following countries  Hungary, Romania, Poland, Bulgaria, Austria, Germany and Sweden

This position reports to the Automotive Sector Vice President.

 

What will you do:

• Responsible for Net Retention Revenue for your respective region within your vertical
  
  
• Directly responsible for managing and growing a portfolio of fast-growing strategic accounts within your vertical and main POC for initial escalations and responsible for day-to-day customer communication
• Collaborate closely with the Global Account Manager to cascade regional needs to the account team for evaluation and develop strategies for each to mitigate risk and increase deal confidence
• Monitor account performance, analyze data, and provide regular reports on account status, including sales metrics and client feedback
• Identify and target potential new clients within the designated region, using market research and industry knowledge. Execute the sales process from lead to closure by hunting, implementing and growing individual regional opportunities.
• Manage the regional contract negotiation and closing process including negotiations, terms and conditions, and procurement activities
• Develop strong internal partnerships with the account management, product, operations, finance, sales, and growth teams to assure that services are seamlessly delivered in an integrated, aligned, and collaborative manner to produce business outcomes that positively impact onboarding, expansion, and retention
• Drive continuous improvement programs and processes to meet customer satisfaction, and develop new services opportunities
  
  
• Develop performance metrics and benchmarks to measure customer health and team performance. Own the tracking and reporting of meaningful metrics to internal stakeholders
  
  
• Demonstrated communication and facilitation skills, proven track re