Product Engineer (x/f/m) - AI Health Assistant

<h1><strong>🐼 Who we are</strong></h1><p><strong>You. Better. With Alan.</strong></p><p>Alan's vision is to make prevention the new norm of care for all. <strong>Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost center into their most valuable investment.</strong></p><p>We're building a <strong>vertically integrated health partner</strong> that seamlessly unites insurance and smart healthcare delivery into one system.</p><p>By connecting all aspects of care - private, public, and direct to consumer - <strong>we create the most member-centric healthcare experience.</strong> Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.</p><p>We partner with <strong>32,000+ companies</strong> of all sizes, serving more than <strong>700K members</strong>, and have reached <strong>€500M+</strong> in ARR.</p><p>Our team of <strong>600 people</strong> (still growing) operates across <strong>France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦.</strong></p><p></p><h1><strong>🤖 Mo Team ♥️</strong></h1><p>The Mo team is on a mission to redefine the future of care by building <strong>Mo, your health companion</strong>. Mo is  an intelligent, empathetic, multimodal <strong>LLM-based conversational AI assistant able </strong>to <strong>prescribe, triage, and proactively follow up</strong> on care. <br/><br/>Imagine giving every person in the world <strong>instant, 24/7 access to personalised medical expertise</strong> - through chat, voice, or video. That’s what the Mo team is building 🤖.</p><p>Examples of what you'd work on:</p><ul><li><p>🚀 <strong>Design &amp; scale our multi-agent system</strong> – You'll help build the backbone that coordinates medical reasoning, empathetic conversation, and context-aware actions, across multiple modalities (chat, voice, documents).</p></li><li><p>📱<strong>Build snappy, delightful, rich experiences </strong>- You'll work on Mo's product stack, that we built as a first-class messaging platform, with rich mini-app experiences and deep interactions with the rest of the Alan app.</p></li><li><p>🤗 <strong>Make Mo inviting, memorable &amp; proactive</strong> – We want Mo to be more than a health expert, and a true companion. You'll help design agents that adapt their behaviour and character to the members, that keep memory, that develop EQ on top of IQ.</p></li><li><p>📣 <strong>Ship voice-first healthcare experiences</strong> – From local Voice Activity Detection to voice out + transcription, you’ll be crafting the most natural interface to care.</p></li><li><p>💊 <strong>Build real medical reasoning models</strong> – We’re training internal models that simulate doctors’ decision-making. You’ll get to work on our in-house “action model” and safety evaluation stack.</p></li><li><p>🧩 <strong>Integrate with real-world clinical flows</strong> – You’ll work on intelligent redirections, note generation, EMR read/write, and even pre-triage logic with human review in the loop.</p></li></ul><p>If you’re excited by the idea of building the future of care, this is the team for you - we're at the start of the journey. You can read more about our team's work <a href="https://alan.com/en/blog/discover-alan/a/mo-ai-study-results" rel="noopener noreferrer nofollow" target="_blank"><u>here</u></a>.</p><p></p><h1><strong>🤘 How we do it ?</strong></h1><p>People joining Alan are often surprised and delighted by our innovative working method. We have a set of <a href="https://alan.com/about/company-culture" rel="noopener noreferrer nofollow" target="_blank">cultural values</a> that guide our approach to work, such as:</p><p><strong>🎯 What drives us — We're obsessed with helping our members live healthier</strong></p><p><strong>Mission is the Boss</strong>: long-term thinking, seeking our mission success above all else.</p><p><strong>Member &amp; customer-led: </strong>obsessively focused on solving members &amp; customers problems and creating the most delightful experiences.</p><p><br/><strong>🏆 How we build excellence — We hire the best people and give them platform to succeed</strong></p><p><strong>Champions of excellence:</strong> extremely high standards and talent density.</p><p><strong>Distributed ownership:</strong> accountable enlightened despots, everyone owns their decisions and results.</p><p><strong>Radically transparent</strong>: all information is accessible and written-first, so everyone can make the best decisions asynchronously</p><p><br/>🤝<strong> How we grow together — We help each other improve through honest feedback and bold thinking</strong></p><p><strong>Optimistic alchemy:</strong> optimists who collaborate with genuine care and support teammates.</p><p><strong>Empathetic challengers: </strong>direct, caring feedback combined with praises to help each other grow professionally</p><p><strong>Bold &amp; creative contrarians: </strong>think differ