Commercial Sales Account Executive
PelotonAbout the role
ABOUT THE ROLE
As an Account Executive, you will focus on achieving and exceeding sales goals which result from inbound lead generation and an existing commercial customer database. You will educate and skillfully guide customers through the Peloton buying experience while ensuring the highest level of quality, customer care, and integrity. Additionally, you will be responsible for assigned key accounts across focal commercial verticals and to deepen penetration with across supply contracting and partnership opportunities.
YOUR DAILY IMPACT AT PELOTON
- Achieve monthly, quarterly and annual personal and team sales goals
- Maintain a consultative selling approach by following Peloton sales methodology - selling the company's core product, accessories and ancillary product offerings to new leads and existing accounts
- Manage the commercial inside sales process from lead to close
- Maintain customer records through SalesForce and other internal Peloton systems
- Facilitate presentations using WebEx and PowerPoint
- Account analysis and preparation, assessing customer needs, and preparation of professional sales recommendations tailor to each customer's business
- Actively monitor inbound sales phone calls, web leads, and webchat for lead generation
- Provide timely and accurate response and follow-up with all sales leads
- Collaborate on lead generation and sales with Commercial Marketing and Commercial Experience teams, as needed
- Daily planning to maximize sales activities including phone, email, chat
- Prepare and present appropriate sales proposals
- Travel as needed to pitch and close sales and partnership opportunities
- Travel as needed to maintain strong key account relationships
- Effectively utilize Peloton CRM system (Salesforce) to track and monitor personal and lead activity, lead dashboards and reports, call lists and more
- Serve as product expert by providing up-to-date product information
- Synthesize commercial segment insights and findings to inform contact evolution of Commercial’s go to market strategy and activities
- Available to work weekends/evenings and holidays
- Achieve all of the following KPI and efficiency metrics, including
- Contact response time
- Number of contacts accepted and inbound contacts taken
- Contact to conversion to sale %
- Contact to email address gathered %
- Availability and servicing times
- Individual % to CFU goal
- Team % to CFU goal
YOU BRING TO PELOTON
- A history of meeting and exceeding sales goals
- Team player, with a desire to work in a competitive but nurturing environment
- Self-motivated and driven individual - not satisfied with the status quo
- Proactive, never fail attitude/ ability to work and motivate yourself independently while also working collaboratively and non-competitively with teammates
- Positive and energetic phone skills, excellent listening skills and strong writing skills
- Experience with lead qualification and objection handling
- Time and sales pipeline management
- Proficiency with Google applications (Docs, Sheets, Slides), Customer Relationship Management (CRM) including Salesforce and Groove (Commercial’s marketing communication application)
- Love of fitness and the rapidly emerging fitness tech market is a plus
#LI-MS1
The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including individual performance, business objectives, and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits. As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:- Medical, dental and vision insurance
- Generous paid time off policy
- Short-term and long-term disability
- Access to mental health services
- 401k, tuition reimbursement and student loan paydown plans
- Employee Stock Purchase Plan
- Fertility and adoption support and up to 18 weeks of paid parental leave
- Child care and family care discounts
- Free access to Peloton Digital App and apparel and product discounts
- Commuter benefits and Citi Bike Discount
- Pet insurance and so much more! Base Salary Range$122,700—$159,400 USD
ABOUT PELOT
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