Scheduling Coordinator - AM Shift

Job DetailsJob Location: Maplewood (Maplewood clinic), MN 55109Position Type: Full TimeSalary Range: $19.00 - $22.00 HourlyJob Category: AdministrativeJoin our team in Maplewood as a full-time Scheduling Coordinator on the AM Shift! This position serves a critical role in the clinic as they are often the first point of contact with the patient and enable the clinic to run smoothly. 

 

Who We Are
Community Dental Care is Minnesota's largest provider of comprehensive dental care for people of all ages on public programs. We operate five clinics across the state, including the Twin Cities, Rochester and Buffalo.

 

Responsibilities


Greet patients by phone or in-person, schedule their appointments in the computer and create a positive, welcoming experience
Manage the daily, weekly, and monthly schedule and adjust schedules as necessary to ensure a smooth clinic flow  
Register new patients and maintain accurate patient records
Explain ER protocol/procedures to patients  
Monitor status of lab results prior to day of treatment and follow-up as necessary  
Provide guidance to patients and families on completion of interpreter forms 
Record patient issues/conversations in communication log or chart 
Copy and scan documents into patients’ charts; request chart/patient transfers


 

Maplewood Clinic Hours – AM Shift
Monday – Thursday 7:20am-2:30pm
Friday 7:20-12:00pm

 

Qualifications


High school diploma or equivalent
1-2 years of customer service experience, preferably within an office setting
Bilingual proficiency in Spanish, Karen, Somali or Oromo preferred
Excellent written and verbal communication skills


 

What We Offer


Meaningful work in a collaborative environment that fosters professional growth
Comprehensive medical, dental and life insurance
Paid time off and holiday pay
401k plus company match


 

About Us
At Community Dental Care, we provide high quality dental care in a caring, culturally respectful manner. Our team of over 300 employees are committed to our mission and seek to make a meaningful difference in the lives of others. We value our staff and equip them with the tools and training needed to be successful. 
 

Community Dental Care is an Equal Opportunity Employer. We recognize that our diversity makes us stronger and empowers us to serve our patients in a culturally sensitive manner.
Qualifications