Senior Client Representative - Multinational Incoming

Company:

Marsh

Description:

SENIOR CLIENT REPRESENTATIVE - MULTINATIONAL INCOMING
Join Our Dynamic Team at Marsh Italy in Milan!
 

Are you a proactive, client-focused professional with a passion for international programs? We’re seeking a talented Senior Client Representative to become a vital part of our Multinational Incoming Team at Marsh Italy, based in Milan.
 

About the Role:

Our Multinational Incoming Team manages and develops international insurance programs for clients represented by the Italian branches of global multinationals. As a Senior Client Representative, you will play a pivotal role in supporting Client Executives, ensuring exceptional service delivery, and addressing the unique needs of a diverse portfolio of international clients.
 

What You Can Expect:

This is an exciting opportunity to collaborate closely with Client Executives, analyze client needs, and craft tailored, innovative solutions.
Your key responsibilities will include:

• Building and maintaining strong relationships with clients, companies, and the Marsh network for property, liability, and FinPro programs;

• Assisting Client Executives with contract reviews and maintaining relationships with both the producing office and local clients;

• Overseeing policy issuance, ensuring compliance with program instructions, managing premium payments, issuing certificates, and supporting clients with international policies;

• Leading the activity and outputs of the central Operational Team;

• Managing local policies for assigned clients, including Property, Multi-line, Employer’s Liability, Civil Liability, Environmental, Transport, and Legal Protection;

• Coordinating with specialized teams (BENEFIT, MOTOR, FINPRO, TRANSPORT, CREDIT, SURETIES, ADVISORY) to manage risks effectively;

• Utilizing management platforms such as MGC (Marsh Global Connect), Eurotrade, PDCS, and others.
   

What We Are Looking For:

• 3-4 years of professional experience in insurance or related fields;

• Fluency in English (both written and spoken) and Italian;

• Solid knowledge of Property and Liability insurance policies;

• Strong interpersonal skills and a team-oriented mindset;

• Ability to work independently, organize tasks efficiently, and focus on achieving goals.
   

Why Join Us?

• Be part of a reputable company with a strong brand and proven results;

• Engage in international deals and expand your professional horizons;

• Benefit from comprehensive training programs and continuous learning opportunities;

• Enjoy attractive benefits, mentoring, and the chance to collaborate with industry leaders and global clients.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.