General Office Secretary/ EIS Specialist

PURPOSE AND SCOPE:

The General Office Secretary / Early Invention Services (EIS) Specialist provides administrative support and coordination within the office while playing a key role in managing documentation and processes related to Early Intervention Services (EIS). This position requires a high level of organization, communication skills, and sensitivity to the needs of children and families receiving early support services.

ESSENTIAL JOB FUNCTIONS:

General Office Duties:

• Answer and direct phone calls, emails, and visitors in a professional manner
• Maintain office supplies and equipment; place orders as needed
• Manage and organize physical and digital filing systems
• Prepare reports, correspondence, memos, and other documents
• Schedule appointments and meetings, including room and resource coordination
• Support staff with clerical and logistical tasks as needed

EIS Specialist Duties:

• Maintain accurate and confidential records for clients receiving Early Intervention Services
• Input and update client information in EIS databases and systems (e.g., Child Find, IDEA Part C platforms)
• Track timelines and documentation for evaluations, IFSP (Individualized Family Service Plan) meetings, and service delivery
• Assist service coordinators and therapists with scheduling, communication, and documentation
• Prepare reports required for compliance and program monitoring
• Serve as a liaison between families, providers, and community partners
• Support outreach and intake processes for new referrals

MINIMUM QUALIFICATIONS:

• High school diploma or GED required; associate degree or higher preferred
• Previous experience in an office or school setting strongly preferred
• Knowledge of early intervention services and special education practices is a plus
• Proficiency in Microsoft Office (Word, Excel, Outlook) and data entry systems
• Excellent written and verbal communication skills
• Ability to maintain confidentiality and adhere to HIPAA/FERPA guidelines
• Strong organizational skills and attention to detail

Work Environment:

• Office setting, with regular use of computers and phones
• Occasional local travel may be required for meetings or trainings