General Manager
PrenuvoAbout the role
About Us
Today, we are more hungry than ever for data on our sleep, heart rate, training, recovery, genetics, you name it. But getting any insights into what is really happening in our bodies has been elusive. The 100 year old physical just does not cut it anymore. Prenuvo is a whole body MRI scan in under an hour - enhanced by AI. It allows you to move from a passenger to a driver by taking charge of your health. We are a mission driven company and the brand that pioneered the use of advanced MRI using AI to proactively screen for cancer and disease. Based on over 10 years of clinical research, Prenuvo can detect solid tumors at Stage 1 and over 500 other health conditions, leading to much better health outcomes for its patients. Prenuvo operates preventative screening clinics in Vancouver, Silicon Valley, Dallas, Boca Raton, Minneapolis, Los Angeles, and New York City. Our Chicago location is opening soon! Boston, Atlanta, Seattle, and Washington DC will be opening later this year.
The Opportunity
We are changing healthcare and bringing a slow moving goliath of an industry into the present while blazing a trail into the future of radiology and clinical operations through software, automation and AI.
We are looking for a General Manager for our clinic location! You will be responsible for building our Boca Raton business with local individuals, physicians, enterprises, and organizations. The General Manager will also lead our clinical team to provide an excellent member experience and contribute to the growth of local sales with a dedicated team.
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!
What You’ll Do
Commercial Management
- Translate high level P&L goals into specific strategies and initiatives
- You will be responsible for sourcing, generating and driving member referrals through physician/enterprise relationships in your geographic region
- You will build relationships with key local community partners and local chamber of commerce groups
- Act as the point person on high-profile local sales initiatives (eg. enterprise and physician pitches)
- Contribute to the build and management of a local sales team to execute on inside and outside sales initiatives
Member Relationship Management
- Responsible for the member flow and overall member experience
- Ensure complete member satisfaction, resolving any dissatisfaction that may potentially arise
- Recommend solutions for the continuous improvement of the quality of the services we offer
- You will develop and maintain in-depth knowledge of Prenuvo and the capabilities of our MRI scan to engage in meaningful dialogue when connecting with our members
Performance Management
- Support hiring and retention of talented staff who are passionate about Prenuvo’s mission and values
- Lead and motivate a team of direct reports to achieve organizational goals
- Ensure the member experience and physical environment of this clinic location follows company’s standards and implement best practices and procedures
What You’ll Bring
- Minimum 5 years of relevant management experience; ideally in a service business (ie. hotel, hospitality, medical, retail, fitness)
- You bring the ability to lead and take direction in a professional manner; you’ve honed your leadership skills over years of people management
- Demonstrated teamwork, supervisory, and collaboration skills; you’re able to bring contagious energy to the frontline!
- Excellent communication skills; understanding tact depending on for your audience
- You’re energized by autonomy, taking initiative, and you pride yourself on agility
- Customer-oriented with a focus on results and supporting the scaling of our business
- Ability to adapt quickly within a dynamic, growing environment
- Demonstrated experience driving revenue for a business
- Ability to work under pressure, and manage priorities and peak periods
- Strong business acumen and a thorough, detail-oriented mindset
- Demonstrated integrity, discretion and a sense of ethics
- Flexibility to occasionally work weekends or holidays to support team scheduling
Our Values
- We empower - We are all agents for change in transforming healthcare and in transforming our health
- We work together - We work together to support and deliver the bes
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