HR Technology Product Specialist – Workday Adaptive Planning (Strategic Workforce Planning)

About Carrier

Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About this role

Are you ready to shape the future of HR Technology at Carrier?

Our Human Resources Technology (HRT) team is looking for a Workday Adaptive Planning Product Specialist to lead the charge in designing, implementing, and supporting Workday Adaptive Planning (Strategic Workforce Planning) activities across the globe.

This role is your chance to make a real impact—partnering with global HR Tech experts, HR Business COEs, Digital/IT teams, and external vendors to deliver cutting-edge HR solutions that drive business success and elevate the employee experience.

Remote position – Work from anywhere in the USA!

We value our people and offer an extensive benefits package, with financial rewards including health insurance, retirement savings plan, and also lifestyle support with flexible working and parental leave. Plus, we’ll support your growth with paid-for external training programs and courses.

Key Responsibilities

• Design, configure, and test Adaptive Planning – Workforce Planning solutions in Workday

• Align solutions with workforce planning strategies and organizational goals

• Translate business needs into technical requirements and functional configuration

• Act as a subject matter expert for planning processes: Headcount & Cost, Resource & Capacity, Strategic Workforce, and Talent Planning

• Analyze and enhance Strategic Workforce Planning solution using Workday

• Collaborate with HR COEs, Digital/IT, and vendors to ensure solutions meet broader HR and business needs

• Partner with HR Technology leadership, business stakeholders and end-users to optimize Workday functionalities

• Lead testing efforts to ensure seamless integration with existing systems

• Provide production support for Adaptive Planning, including troubleshooting and analysis

• Stay ahead of Workday releases and assess impact on Adaptive Planning solution in use

• Maintain clear and up-to-date documentation: user guides, job aids, training materials

• Communicate insights and recommendations to stakeholders at all levels

• Manage integrations with systems like Oracle Hyperion, Planisware, and more

Basic Qualifications

• High School diploma or GED

• 5+ years of experience in HR Technology projects

• 2+ years of hands-on functional configuration experience with Workday Adaptive Planning for Strategic Workforce Planning

Preferred Qualifications

• Bachelor’s degree in Computer Science, HR, or related field

• Deep understanding of Strategic Workforce Planning and HR practices

• Strong communication and stakeholder engagement skills

• Proven ability to work independently across time zones

• Effective in a fast-paced environment, managing multiple priorities and tight deadlines

• Familiarity with SDLC, Agile frameworks, and tools like JIRA

• Experience with Mergers, Acquisitions, and Divestitures

• Skilled in cross-functional collaboration

• Proficient in creating documentation: user guides, project flowcharts, project & test plans, and preparing presentations

Additional information

• Must have unrestricted authorization to work in the USA. No visa sponsoring available

Benefits

Employees are eligible for benefits, including: 

• Health Care benefits: Medical, Dental, Vision; wellness incentives 

• Retirement benefits 

• Time Off and Leave: Paid vacation days, up to 15 days; pai