Senior UX Researcher

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

The Team 

Celonis’ product design is part of the Product & Engineering team; We have made it our mission to design and deliver consumer grade experiences and empower everybody in companies to make use of process mining and the Celonis Execution Management System. As designers and researchers we are working at the intersection of product design, business, and engineering to deliver usable and valuable solutions to our global customers. 

The Role:

As a User Experience Researcher (UXR) on Celonis, you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The work you’ll do:

• Lead strategic research to identify novel product opportunities and conduct independent research on multiple aspects of products and experiences
• Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments (A/B testing)
• Work with Designers, Product Managers, Engineers and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment
• Understand and incorporate complex technical and business requirements into research.
• Advocate research findings to diverse audiences through written reports and in-person presentations

The qualifications you need:

• Bachelor's degree or above in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, or a related field
• 4+ years of industry experience within a research setting,
• Experience utilizing various research design methods (i.e. usability studies, contextual inquiry, surveys, etc.)
• Experience leading strategic research efforts and integrating user research into product designs
• Comfortable in a highly-technical environment; ability to engage with quantitative stakeholders and understand quantitative findings and materials
• Familiarity with both quantitative and qualitative research methods
• Strong interpersonal communication and collaboration skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization

Visa sponsorship is not offered for this role.

The base salary range below is for the role in the specified location, based on a Full Time Schedule.

Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.The base salary range below is for the role in New York, based on a Full Time Schedule. $124,000—$171,000 USD

What Celonis Can Offer You:

• The unique opportunity to work with industry-leading process mining technology
• Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
• Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here.
• Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
• A global and growing team of Celonauts from diverse backgrounds to learn from and work with
• An open-minded culture with innovative, autonomous teams
• Business Resource Groups to help you feel connected, valued and se