Practice Assistant

Job Description

We are a global law firm with a powerful strategic focus and real momentum. Our industry-focused strategy is seeing us take on pioneering work in places that others have yet to reach. Our shared values define our culture and our workplace. You will find us to be unusually collegial, team-oriented, and ready to innovate. We work seamlessly across practices, offices and around the world. This elimination of boundaries has allowed us to evolve into a law firm that works as hard for its culture as it does for its clients.

The Practice Assistant will directly support the Financial Institutions practice with client billing and related administrative tasks. The ideal candidate is an organized and self-motivated individual with an interest in the legal profession. This position can be based in our Austin, Dallas, or Houston, Texas office and will work a hybrid schedule of three days in the office and two days remote. Overtime and flexibility in schedule may be required from time to time.

Responsibilities include, but are not limited to:

• Work with lawyers to develop and manage budgets based on work in progress (WIP)
• Respond to client billing inquiries and resolve billing inquires and issues
• Become familiar with client legal services agreement (LSA) and review invoices to ensure compliance with LSA
• Manage invoice appeals process including adjuster approvals and revisions to invoices as applicable
• Maintain invoice schedule and prepare monthly payment status reports
• Monitor and analyze budget vs. actual performance, identifying variances, trends, and opportunities for cost optimization; prepare and present regular financial reports to stakeholders with actionable insights.
• Prepare ad hoc reports such as AR for specific matters or groups of matters and rate reporting
• Train timekeepers on billing guidelines and best practices for client
• Additional responsibilities or special projects, as requested

Other duties

Please note this job description does not cover or contain all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications:

• Minimum one year experience in a law firm or professional service organization preferred
• Associate or bachelor’s degree preferred; high school diploma is required
• Proficient in Microsoft Office Suite
• Strong Excel, including vlookup and pivot tables
• Tech savvy and willing to invest in becoming proficient in new software
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Strong work ethic and positive attitude, with flexibility to work overtime as needed
• Exercises confidentiality and discretion
• Self-starter who takes initiative and has willingness to learn
• Demonstrates accountability; takes ownership and pride in work
• Strong time management skills; able to prioritize actions from multiple sources
• Ability to learn and understand basic firm principles
• Minimum two-year commitment

Norton Rose Fulbright US LLP is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Benefit packages include access to three medical plans, dental, vision, life, and disability insurance. Employees can also access pre-tax benefits such as health savings and flexible spending accounts. Norton Rose Fulbright helps provide financial security by allowing employees to participate in a 401(k) savings plan and profit-sharing plans if eligible. Full- time employees are eligible to access fertility benefits designed to support fertility and family-forming journeys.

In addition to the Firm’s health and welfare benefits above, we offer a competitive paid time off plan, which provides a minimum of 20 days off based on your role and tenure with the firm. The firm offers a generous paid parental leave benefit allowing parents to take a minimum of 14 weeks of paid leave to bond with your newborn, or adopted child(ren). Employees are also entitled to 11 Firm holidays.

Norton Rose Fulbright US LLP is an Equal Opportunity Employer and complies with all applicable federal laws and their implementing regulations that require the collection and recording of certain data and information. The information we receive will not be used to make any decision regarding employment and will be kept separate from your application. Similarly, self-identification information is kept confidential and used only in accordance with applicable federal laws and regulations. Qualified applicants will receive co