Product Owner, Medicaid Strategic Projects

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Position Summary

This position will be the Product Owner (PO) for the Medicaid Claims intake products and initiatives. As product owner, this individual will connect with customers, stakeholders, business owners to identify problems and develop solutions. The PO will contribute to the product vision and product roadmap and collaborate with the Product Manager to ensure the voice of customer is at the forefront of the product solution. The PO will also collaborate with the IT agile team to manage and prioritize the Team Backlog and support in delivering value to the business stakeholders.

A SAFe® Product Owner is responsible for managing the Team Backlog and all its dependencies. The product owner is responsible for managing and optimizing the product backlog to maximize the value of the product. The product owner's responsibility is to develop and communicate the product goal, create, and clearly communicate product backlog items, and order the backlog to maximize business value.

Product Owner is pivotal in maximizing the value of products. Responsibilities include understanding business requirements, defining product features, and prioritizing the product backlog to align with organizational goals. Collaborating with various growth and technology partners along with the product delivery team, they drive business value in line with industry standards. Leveraging extensive knowledge of claim processing products, they guide roadmaps and vision, fostering continual improvement. The Product Owner manages the product backlog, ensuring expected outcomes are delivered by collaborating with product delivery and engineering teams.

Primary duties and responsibilities

• Define and communicate the long-term vision and strategy for the Medicaid EDI Gateway product within organization.
• Align the platform's capabilities with the organizational strategy, goals, and objective.
• Collaborate with various growth stakeholders, including business leaders, technology teams, and end-users, to gather and understand their requirements and pain points.
• Translate business needs into actionable product features and user stories.
• Create and maintain a prioritized backlog of features, enhancements, and bug fixes based on business value and urgency. 
• Continuously refine and adjust the backlog to respond to changing business priorities.
• Provide input on user interface design and functionality.
• Work closely with quality assurance teams to define acceptance criteria and ensure delivered features meet the required quality standards.
• Gather feedback from end-users and stakeholders to identify areas for improvement and enhancement.
• Use feedback to inform future iterations of the platform.
• Stay updated on industry best practices and compliance regulations.
• Manage the product backlog and validate customer needs and priorities.
• Manage release implementation schedule.
• Actively monitor the product implementation progress and provide visibility to the stakeholders.
• Apply problem solving techniques to resolve issues and perform regular risk management activities. Facilitate regular retrospectives with the project team.

Required Qualifications

• 2+ years of experience with Scrum/Agile methodologies or equivalent job experience.
• 2+ years of experience working with Rally, or equivalent, managing team backlog, project deliverables, priorities and status reporting.
• 2+ years of experience working as a Product Owner or in a Project Management role.

Preferred Qualifications

• Demonstrated ability to identify and proactively address issues impacting project team performance.
• Proven ability to effectively prioritize and allocate time across project assignments.
• Experience working with EDI X12 Transactions (837, 999, 277).
• Product owner certification from an accredited organization.

Education

• Bachelor’s degree or equivalent in Information Systems, Computer Science, or Delivery Management or