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DCXM Program Governance Senior Consultant

Truist
United Statesfull_timeVerifiedPosted 12 Feb 2026

About the role

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If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Collaborate with segment and division leadership, risk advisors and other stakeholders to fulfill respective program requirements, oversee and consult on defined governance programs, and support operational efficiencies to achieve overall strategy success.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.
1.    Lead informed consultation and oversight to administration of defined governance program with focus on adherence to regulatory requirements, risk management practices, and corporate policies and standards to ensure consistency and operations within segment risk appetite.  
2.    Lead maintenance and accuracy of business continuity plan and processes through knowledge of team functions and engagement with Marketing SMEs; this includes related teammate training and meeting program deadlines and deliverables as outlined by Third Party Program Management as they extend to quarterly/annual attestations and testing requirements.
3.    Lead identification of departmental records, quarterly attestations and annual review in accordance with EIS program guidelines. This also extends to review of internal files for adherence to storage and maintenance requirements. 
4.    Develop and administer consistent monitoring and oversight to Marketing owned third party vendor management, to include performance and issues management and resolution.
5.    Develop and execute quality control monitoring across Marketing to enable enhanced management and performance of key tasks and projects.
6.    Provide consultative expertise in self-identifying and driving documentation of issues/remediation plans and controls, leading the team to ensure accuracy and completeness in documentation and gap resolution.
7.    Apply knowledge of best practices derived from experience to solve a range of complex risk and operational problems that lead to defined process requirements and team adherence.
8.    Provide informed perspective and challenge on existing solutions to solve complex problems by exercising judgment based on the analysis of multiple sources of information. 
9.    Explain and interprets complex, difficult, or sensitive information; view business challenges from diverse perspectives to effectively liaison between Marketing and other stakeholders.
10.    May serve as team leader for other consultant or specialist teammates and/or liaison to a Marketing Operations support area or greater Marketing team.
11.    Works independently and receives minimal guidance; act as a resource for teammates with less experience.
 

QUALIFICATIONS

Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.    Bachelor’s degree in Marketing, Communications, Business Administration or related field
2.    Five years of related experience or an equivalent combination of education and experience
3.    Demonstrated contribution to marketing strategy development to solve complex and/or unique risk and operational problems
4.    Experience managing or leading projects or project work streams and operates as a lead in a specialty capacity
5.    Knowledge of the industry's competitive landscape and the factors that differentiate Truist and it’s competitors in th

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Company

Truist

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