Laboratory Services Shift Leader

The Laboratory Services Shift Leader oversees clinical laboratory testing activities, coordinates staffing to ensure timely and quality testing, and supports organ transplantation efforts with dignity and compassion.  

ESSENTIAL JOB FUNCTIONS

PRIMARY FUNCTIONS

1. Provides guidance and direction to laboratory staff in real time to optimize workload, donation opportunities, and patient safety.
2. Responsible for ensuring laboratory staff clinical performance is consistent with policies and procedures
3. Conducts huddle with team to ensure work is planned accordingly for shift and reports deviations or issues to laboratory leadership.
4. Coordinates shift staffing to call in extra assistance or develop plans with technical specialists or laboratory leaders in instances of high case activity.
5. Maintains an awareness of pending testing and donor case activity to ensure optimal use of available resources.
6. Performs responsibilities of administrative on-call (AOC) on assigned shift:
   1. Maintains on-call responsibilities as necessary to ensure coverage of the assigned shift.
   2. Maintains competency in IDD, HLA typing, flow cytometry, antibody screening, DCU, and ABO testing as applicable to provide appropriate feedback and to provide oversight of assigned shift.
   3. Reviews donor documentation in TrueNorth, HistoTrac, and UNET, prior to allocation.
   4. Reviews results for HLA Molecular Typing, Infectious Disease testing, T and B crossmatch, Virtual crossmatch, and STAT antibody testing as part of AOC duties during assigned shift.
7. Skilled in creating an environment that promotes learning and effective explanations of clinical laboratory testing activities.
8. Listens and communicates effectively with other staff including use of the lab distribution email, verbal communication, and updates the communication board to maintain continuity of workload among staff.
9. Coordinates with director on-call to share patient information and provide key test details to support director consultation.
10. Serves as a role model for the MTN B-REAL behavioral competencies by actively supporting, reinforcing, and exhibiting behaviors in alignment with the B-REAL core values.

SECONDARY FUNCTIONS

Provides timely feedback to laboratory department leadership on employee education and training needs.

1. Problem solves with laboratory team members and provides clinical and logistical expertise in all areas of the donation process.  Communicates deviations from standard behavior and/or practices to appropriate laboratory leader for follow-up.
2. Provides timely feedback to Laboratory Manager on entries of the laboratory call schedules.
3. Completes necessary follow-up with laboratory manager regarding shift related issues or occurrences.
4. Serves as a member of the administrative on-call team (AOC).
   1. Maintains on-call responsibilities and competency as necessary to ensure coverage of the AOC call schedule.
5. Keeps laboratory management informed of variances in application of MTN/department policies and procedures.

QUALIFICATIONS AND PHYSICAL DEMANDS

1. Have earned a doctoral, master’s, or bachelor’s degree in chemical, biological, clinical or medical laboratory science, or medical technology from an accredited institution.
2. Meets the personnel requirements for CLIA General Supervisor of High Complexity Testing.
3. Minimum three years HLA typing, HLA antibody testing, flow cytometry, infectious disease and/or molecular diagnostics experience.
4. Ability to work a minimum of 40 hours per week.  Required to work for extended periods of time with few breaks.