Manager, Trustee Services

Company Description

ARE YOU READY TO WORK AT ALTISOURCE?

• Are you a natural leader who loves working through people’s problems to find the best solution?
• Are you a quick learner who is self-motivated and able to work well independently as well as on a team?
• Are you interested in working on a new product where you can make an immediate impact?

If so, nice to meet you; we are Altisource! We are seeking energetic, highly skilled self-starters who thrive in a dynamic and fast-paced environment. We offer challenging work and great colleagues as well as career development opportunities.

 We are looking for a Manager, Trustee Services with a passion for customer service, quality assurance, and leadership. This is a great time to join the team and be a part of a growing and stable organization. 

Job Description

What you will do:

• Manage and oversee a team of Specialists in a Foreclosure Trustee Services business function who review, execute, and notarize documents pertaining to residential mortgage across states that allow a non-judicial foreclosure.
• Manage receipt and funds disbursement of 3rd party sales.
• Ensure that all non-judicial trustee foreclosure activities and transactions are compliant with relevant local, state, and federal laws and regulations.
• Manage the workflow and ensure that documents are reviewed and executed accurately to ensure client SLAs are met.
• Develop and implement policies and procedures to ensure compliance with regulatory requirements, notary procedures and internal standards.
• Manage client relations, interact with clients periodically to discuss performance ensuring effective portfolio management.
• Hire, train, and mentor team members, as well as setting team goals and objectives
• Conduct performance evaluations and provide feedback to team members to improve their effectiveness in foreclosure trustee operations.
• Develop and monitor key performance metrics and provide regular reporting to Client and Senior management.
• Continuously improve processes and workflows to increase efficiency and effectiveness.
• Additional duties as necessary.

Qualifications

As a qualified candidate, you have:

• Experience managing a team of Foreclosure Trustee Specialists
• Experience with Residential Mortgage, Foreclosure Trustee Services, Reverse Mortgage and FHA/VA guidelines on residential mortgage foreclosures
• Strong leadership, communication, legal knowledge, and financial expertise

Optimal Qualifications:

• Bachelor’s degree in business, Finance, or related field
• Minimum of 7 years of experience in mortgage operations and compliance, with a focus reverse mortgage and foreclosure trustee services
• Strong understanding of regulatory requirements and industry best practices
• Familiarity with industry software
• Experience managing and developing teams
• Excellent communication, leadership, and problem-solving skills
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Proficient in Microsoft Office Suite and other relevant software applications

Our Ideal Leader:

• Has a reputation for absolute integrity with a proven ability to build trusted relationships.
• Takes both a strategic and pragmatic approach to the development of the optimal business road map and develops the business in line with the road map.
• Displays decisiveness in decision making and competitiveness in goal setting.
• Demonstrates commitment to superior customer service and operational excellence.
• Demonstrates strong analytical and problem-solving skills.
• Demonstrates strong communication skills with ability to influence and build consensus.
• Delegates responsibility while holding others accountable to rigorous performance objectives.
• Promotes alignment across key stakeholders.

Additional Information

PERKS OF WORKING AT ALTISOURCE 

Prosperity 

• Competitive base salaries - we believe the top talent deserves the top dollar! 
  • Base pay ranges from $87,348 - $114,480 depending upon experience.
• Potential for annual bonus
• 401k plan to empower your retirement preparation.

Good Health 

• Comprehensive Medical, Dental, and Vision insurance plans on hire date!
• Tax-free Flexible Spending Account 
• Life insurance, short-term, and long-term disability and other supplemental options
• Wellness activities and resources

...And Happiness! 

• 10 P