National Health & Benefits Business Analytics Advisor (Hybrid)

As part of Cigna's Risk Management and Underwriting (RMUW) organization, the Client Strategy, Consulting and Analytics organization is committed to providing our external clients with analytical reporting and consultation that is relevant and actionable.  The Client Strategy, Consulting and Analytics organization provides insights that enable employers to make strategic decisions regarding Cigna’s products and services.  Our ability to present findings and suggest service offerings to our clients will be critical to the achievement of our enterprise growth goals. 

As a National Health & Benefits Business Analytics Advisor, you will have a highly visible role, both internally and externally, as your primary responsibility is to conduct research for client, articulate findings and work with them in a consultative manner. You will be responsible for advising a book comprised of National segment clients.  Through the use of internal analytical tools, you will be expected to work with our Sales teams to set up customized analytical presentations to be delivered to the client (typically in person), on mutually agreed times throughout the year (typically quarterly).

The goal of these presentations is to provide our clients clear insight as to what is driving their results and create insights-driven recommendations to help mitigate their trend and improve the wellbeing of the client population.  In this role you will be expected to be the external face of Cigna's analytic capabilities and consultation to the client.  Client meetings typically consist of customized presentations for the desired time period where you will be the primary presenter to a larger group consisting of internal sales and team management, external consultants and the client.  Additional ad hoc and special projects for the clients you manage are also possible.

Consultative analysis of client data

• Prepare clear, concise and actionable client-specific reporting that will be presented to external audience.  The goal is to not only explain client performance, but provide meaningful consultation aimed to deflect future spending. 

• Able to gather data, translate it into actionable solutions, and deliver it in a story-like manner – this is not reading numbers off of a page.

• Conduct specialized analyses by synthesizing data into meaningful conclusions that help the client make informed decisions.

• Identify potential Cigna programs and services for consideration, which would benefit the client.

• Assist client or Sales with customized reporting for specific intentions (i.e. geographic or population-specific)

Ability to communicate and collaborate

• Be able to translate data ambiguity into purposeful analysis and results.

• Exceptional presentation abilities are required.  You will be the lead presenter for these meetings which average between 1-3 hours.

• Internally, you must collaborate and prepare the account team for client interactions by ensuring a clear understanding of our reporting capabilities and what analytics can be used to enhance specific program/coaching initiatives.

• Effectively partner with and influence a cross-functional teams on various special projects throughout the year as needed.

                                                                  

Strong analytical and technical skills

• Capitalize on Cigna's internal analysis tools to develop succinct, meaningful analysis to the client.

• Determine opportunities and identify solutions to increase analytical processing efficiency within the team.

• Maintain knowledge of industry, market and competition results.

• Strong critical thinking skills and be self-driven and motivated to be creative when approached with complex asks.

Qualifications:

• Bachelor's Degree required

• 5+ years healthcare experience with demonstrated business results in client-facing capabilities as well as analytical/technical knowledge.

• Have expertise in Excel and strong experience using PowerPoint and familiar with Tableau or Cognos to create reporting.

• Comfortable with learning new technical tools and programs.

• Must work well with internal and external client team members by having excellent written and verbal communication skills.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 96,000 - 160,000 U