Senior Program Manager Solutions Services Monetization

Senior Program Manager Solutions Services Monetization

Description -

We are seeking a visionary and execution‑driven Principal Program Manager to lead large‑scale, consumer-facing programs across solutions, apps, music, streaming services, FAST channels, and subscription services. In this role, you will define and drive the delivery of next‑generation monetization solutions that span business solutions, monetization ecosystem, media, live content, and interactive experiences across devices and platforms.

You will orchestrate complex, multi-team initiatives across engineering, product, UX, content operations, marketing, legal, finance, support, and quality, ensuring cohesive, high-quality launches that delight customers and accelerate business growth. You will also lead integrations with ad-tech partners, content providers, 3rd‑party development vendors, and platform partners, enabling scalable monetization, premium playback experiences, and operational excellence.

This role is ideal for a Principal PM who thrives at the intersection of modern technology, consumer experience, and monetization strategy, and who can influence across organizations while driving clarity, alignment, and predictable delivery.

Key Responsibilities

• Lead end‑to‑end delivery of solutions, apps, streaming services, subscription platforms, and customer experiences

• Drive cross‑functional execution across engineering, product, UX, content ops, marketing, legal, finance, support, and QA.

• Own program strategy, roadmaps, KPIs, and delivery governance for high‑visibility media and monetization initiatives.

• Oversee app development across mobile, TV, and device platforms, ensuring performance, usability, and feature quality.

• Improve backend quality pipelines (data ingestion, content enrichment, validation) to enhance customer experience, E2E journey, and content discovery.

• Work with BDs and AdTech leads to enable ad-supported monetization.

• Ensure ad experiences meet quality, brand safety, and compliance standards.

• Support GTM planning, launch readiness, and post‑launch optimization for media, app, and ad-supported features.

• Delivers new monetization ecosystem, advertisement platform, streaming media platform, subscription services (SaaS solutions), eCommerce engine, and many new consumer facing solutions & platforms.

• Advises key stakeholders on the program execution and delivery strategy across all phases of the lifecycle.

• Tracks and reports key metrics to drive future product developments, and leads communication to senior managements

• Assists product management team to monitor competitive markets to determine customers’ needs & pain points for certain product improvements and completes detailed competitive analyses.

• Manage 3rd‑party development vendors and platform partners, ensuring delivery accountability and SLA adherence.

• Communicate program status, risks, and decisions to executive stakeholders with clarity and influence

Required Skills & Experience

• 10+ years of project/ program management experience in software/ solutions/ services development

• Multiple workstreams, cross-functional teams, various dependencies to deliver the program in time

• Expertise and very strong knowledge of the software/ solution development lifecycle, pre/post sales support readiness, GTM, Product generation, Quality/validation flow, E2E customer journey, HP’s compliance requirements, and agile development processes

• Strong experience with program governance, risk management, and KPI-driven execution.

• In-depth understanding of 3rd party solution business & monetization framework, in particular media platform, streaming services, content management, eCommerce, subscription & payment gateway, SaaS

• Experience working with cross-functional leadership, including customer experience, quality assurance, customer assurance, support, solution marketing, and product design workstreams

• Proven ability to manage 3rd‑party development vendors, content partners, and ad-tech partners.

• Familiarity with APIs, cloud services, mobile/web platforms, subscription/payment, eCommerce and content management services

• Ability to translate technical requirements into clear program deliverables.

• Exceptional communication and executive stakeholder management.

• Strong analytical, problem-solving, and decision-making skills.

• Technical intelligence to represent customers’ needs in technical language and vice versa

• Customer Experience/Customer journey liaiso