Senior Manager, Global Procurement Services & Delivery

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At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

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Job Description
 

Senior Manager, Global Procurement Services & Delivery

Job Description:

We are looking for a highly motivated and experienced Senior Manager of Global Procurement Services & Delivery to join our Global Procurement Organization. In this role, you will be a member of the company's procurement shared services team, chartered to provide both stakeholder experience and spend management discipline within source to contract request management and service delivery.

The role will work within an end-to-end remit, supporting request intake, effective and efficient triage to the appropriate sourcing or buying channel and associated processes, while working collaboratively with our external Managed Services Provider (MSP) firm to ensure service delivery. You will play a crucial role in optimizing our procurement operations and ensuring that the MSP's team of resources delivers the expected value and results.  This individual will leverage their sourcing and industry background, preferably from biopharma or life sciences, and will sit at the interface between the Global Procurement function and the MSP firm.

The successful candidate will have deep expertise in indirect sourcing, business process oversight, demand and delivery management, sourcing performance measurement, escalation handling, and continuous process improvements with a high degree of business delivery. A solid foundation in sourcing, category management, sourcing process and supplier management is critical for success in this role.

This position will be located at Gilead’s headquarters in Foster City, CA with a minimum of on-site work Tuesday, Wednesday, and Thursday.

Key Responsibilities:

• Lead design and continuous improvement of request intake, effective and efficient triage to the appropriate sourcing or buying channel and associated processes.
• Collaborates with local, regional and global procurement teams and the external MSP firm to manage sourcing, spot bidding, buy desk, and contract management activities.
• Develop and maintain strong working relationships with internal stakeholders, suppliers, and the MSP team to drive alignment on needs (i.e., demand, deliverables, timing, etc.), and drive toward achieving business objectives.
• Monitor and evaluate MSP performance, ensuring they adhere to defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Drive continuous improvement by analyzing procurement data and trends, and provide recommendations to enhance procurement proc