Milady Account Manager, EST/CST (Remote)

We believe in the power and joy of learning.

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.  

Our culture values diversity, engagement, and discovery.

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

What you'll do here:

• Manage existing accounts: grow sales of products and services through solution selling methods, understand changing customer needs, work with customer support and credit departments to insure proper fulfillment of orders.

• Identify new school programs and those using competitor curriculum and convert to Milady; maintain quality contacts and employ company resources as needed to close sales.

• Work with Implementation & Training Specialists to convert and close digital sales.

• Become a beauty industry and Milady product expert. Understand the community college business and their unique needs as well as each state’s requirements.

• Become proficient in Magellan, Salesforce, E1 and Datawarehouse, and use these sales and marketing tools to their full capability.

• Reach all assigned sales goals.

• Prepare complete, accurate, detailed reports within established timelines: customer reports, trip reports, weekly reports, monthly reports, and special reports as requested.

• Develop and implement strategic plans which maximize sales opportunities.

• Attend assigned trade shows to foster relationships, promote product and close sales.

Skills you'll need here:

(Required)

• 3+ Years of sales experience, showcasing a successful track record in a consultative sales position; demonstrated results in the needs-based selling process; and territory management

• Self-motivated, goal achiever with a strong work ethic

• Outstanding verbal and written communication skills and a desire to influence and persuade people

• Strong organizational, time management, and personal skills to successfully communicate and negotiate with internal and external customers

• Advanced computer skills and knowledge (including Excel) are necessary to manage assigned duties as well as educating customers on new content delivery platforms and programs

• Flexibility and adaptability to change

• Ability to travel overnight as required to attend conferences as needed

• Must be located in EST/CST

Desired:

• AA/AS degree

• Beauty and Wellness Industry experience

• Education Channel(s) Sales Experience

Milady, a Cengage Group Company, is the number one provider of beauty and wellness learning solutions for schools all over the world. Since 1927, we have proudly provided the industry with educational resources for programs in Cosmetology, Aesthetics, Barbering, Nail Technology, Makeup, Massage Therapy, Salon & Spa Management and Business Training.

Cengage Group does not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may ca