Director of Product, Milady (Remote)

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.     

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/     

At Milady, we’re transforming trades education for the next generation of professionals. As the Director of Product, you’ll lead the charge in evolving our products into intuitive, impactful digital experiences that support students, educators, and schools nationwide.   

You’ll bring teams together, set ambitious strategies, and create products that are easy to use, easy to love, and built for scale. This is a big opportunity to make a real difference in the way trade school students learn and grow.    

What You’ll Do  

Drive Digital Transformation  

• Evolve our digital learning platform from a single static course to a personalized, outcomes-driven learning ecosystem that meets customer needs.
• Lead our shift from print to digital learning experiences through data driven decision making and deep customer knowledge.
• Lead experimentation to apply innovative tools that make learning more accessible and engaging.
• Identify new digital revenue streams by developing products that result in owning more of the customer experience and increasing the lifetime value of a customer.    

Set Product Vision and Strategy  

• Define a clear roadmap aligned with business goals and customer needs.
• Stay close to our users—students, instructors, and school leaders—to shape products they truly value.   

Lead Cross-Functional Teams   

• Inspire organizational change, creating a digital first product culture across the business
• Partner with engineering, content, AI/ML teams, regulatory departments, customer experience, marketing and sales to drive alignment and a unified vision.
• Develop rationale to secure required investments to meet customer needs.
• Create an empowered team where everyone feels ownership and pride in what we build.    

Understand the Market and Our Users  

• Through a systems based approach, apply customer centric methodology to identify customer problems and validate potential solutions
• Use research, data, and direct feedback through rapid prototyping, user testing and iterative feedback loops to shape decisions.
• Keep an eye on industry trends and competitor moves to stay ahead.  ��

Deliver Products that Matter  

• Lead product development from idea to launch.
• Support ongoing improvements that keep our products fresh and effective.   

Data Analytics and Insight  

• Leverage data analytics to make informed decisions, see opportunities for improvement and measure the performance of our digital products.  

Engage with Stakeholders  

• Keep internal teams in the loop—from sales and marketing to leadership.
• Build lasting partnerships with schools, educators, and industry experts.  

Measure and Improve Performance  

• Define success metrics and use them to guide decisions.
• Celebrate what works, and quickly learn from what doesn’t.  

Manage Resources Thoughtfully  

• Develop budgets and allocate resources where they’ll have the most impact.
• Keep projects on track and aligned with priorities.  

What You’ll Bring  

• 10+ years of experience leading product teams; experience in tech is a must.
• Experience building digital products and driving organizational change.